Comments on: It’s a Best Buy! Except at an Airport! Inside a Machine!

By: dce

dce — Fri, 04 Jun 2010 09:41:44 +0000

Thanks. … this was a really helpful article.

By: MidEastVet

MidEastVet — Sun, 21 Feb 2010 17:47:19 +0000

Just try and do a return with a product purchased through Zoom! You cannot bring the item back for a refund, exchange, or a credit to ANY Best Buy location, or for that matter to any place that has a sign, or answers on the phone “Best Buy” – Gower Smith, the CEO and owner of Zoom Systems has stated in an e-mail that Zoom has the Best Buy return policy, nonsense. This is probably why Zoom has a BBB rating of “F”. Unless your item is defective or unopened, and within a 30-day period you cannot return it or exchange it for ANYTHING!
This either has to change, or the word will get out and watch Zoom Systems have a plummet in stock!

By: JazzMan

JazzMan — Tue, 26 Aug 2008 02:26:09 +0000

I was in Kennedy Airport in the Jet Blue terminal and they also have one of these kiosks. It wasn’t yet branded as Best Buy yet. Honestly, I was NOT interested in buying a gizmo as I angrily paced waiting for a delayed flight. That sentiment will likely not change once they slap a Best Buy logo on the vending machine. Why would anyone buy an iPod that needed a full-charge before being functional and which is also empty of music? Now if the iPods came fully charged with music I liked, then I’d be temped to swipe my credit card and press A+7 for an iPod drop down.