Comments on: Sirius XM Bleeds Customers, Blame the Programming.

By: Used Mercedes E320

Used Mercedes E320 — Mon, 13 Feb 2012 11:09:04 +0000

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By: Sal D'Agostino

Sal D'Agostino — Thu, 03 Jun 2010 04:07:08 +0000

I completely agree. I got it to listen to jazz. They lump all jazz together on one station, while giving rock about 150 subdivisions. A jazz fan doesn’t want to listen to Dixieland followed by John Coltrane followed by Diana Krall anymore than a rocker wants to hear Olivia Newton John followed by NWA followed by Pink Floyd. Get smart over there!

By: Sirius XM Still Shedding Customers, Albeit Slower | Technologizer

Sirius XM Still Shedding Customers, Albeit Slower | Technologizer — Thu, 06 Aug 2009 13:44:41 +0000

[...] all: News Sirius XM continues to bleed customers, although at a much slower pace than the first quarter of this year, numbers released Thursday morning show. The satellite radio provider shed 186,000 customers in the [...]

By: Frank

Frank — Wed, 05 Aug 2009 04:33:18 +0000

I got XM as a Christmas gift last year and I am not happy. The internet program guide is regularly messed up and navigating the website can be very frustrating. Unless they can get their act together, I will not renew my subscription.

By: Patrick

Patrick — Fri, 05 Jun 2009 16:17:17 +0000

Looking for help…. I have a 2008 Chevy Malibu with XM programming. I decided to pass on keeping the XM subscription because I was planning on bringing my Sirius over from my old car (Sirius lifetime contract since 2006). Is it possible to program my Sirius into my car without having to use my old Sirius equipment? Thanks!

By: Sirius XM Set to Raise Rates Yet Again | Technologizer

Sirius XM Set to Raise Rates Yet Again | Technologizer — Sat, 30 May 2009 06:59:01 +0000

[...] People with knowledge of the situation are quick to point out that this isn’t an increase from Sirius XM per se, but rather a pass through of charges that were already being paid by the company because they can no longer afford them. You don’t say — after all its financial situation is pretty damn bad. [...]

By: Since 2002

Since 2002 — Wed, 20 May 2009 22:15:55 +0000

I have been a VERY satisfied XM subscriber since 2002. I was cautiously optimistic with the merger and am comfortable with the changes that have taken place. While the format changed somewhat with some of my favorite stations, I can honestly say that I have never been happier with the service. I do not know of any other way at this point in time to listen, while commuting to work, to TONS of channels with a multitude of music and other entertainment choices with very few commercials overall. Sure, I could use an iPod, but then it’s only what I’ve decided to play. It’s more fun to have so many options and hear something new. Try doing a long drive for a week with just the FM radio again and maybe there would be a few less complainers . . . but as Friedrich Nietzsche stated, “It is impossible to suffer without making someone pay for it; every complaint already contains revenge.” The complainers need to either move on or suck it up. Give it a chance. It’s better than AM-FM will ever be . . . and less work and repetition than using your own CD or MP3 player.

By: Glen

Glen — Mon, 11 May 2009 16:50:46 +0000

After the merger they offered less and wanted more money. Specifically it was now extra for internet access. Not a good time to be asking for more money from customers. The equipment was unreliable. I went through several stilettos. They kept freezing up and you could not perform a recovery on them. I have several friends with the same problem. And I’d like to second the notion that they kept the lesser quailty staions. The final straw was calling customer service and being read one script after another. None of which was helpfull. I really enjoyed the service for a while but they didn’t seem interested in keeping me as a subscriber so I obliged them.

By: mark

mark — Fri, 08 May 2009 15:52:23 +0000

yeah all you see is the complainers, people who are happy with the service which is the vast majoprity usually stay quiet, im not going to though cause im also a shareholder, the service is great. if u cant find anything to listen to on satrad then go to fm and try to find something there. gl

By: drew

drew — Fri, 08 May 2009 02:47:37 +0000

Kevin makes an interesting point, and IIRC, GM pushed XM a lot in their cars. I bought a GM Equinox in 2005 and it came with XM, and even with the merger, I still like it. With GM sales down so much, I am sure it is a big hit. I don’t know about other brands offering XM or Sirius with thier cars, but I assume other also did so.

However, they are also loosing existing customers. At $9-$12 per month, you can see it as an area were people who are being pinched by the economy could cut back. I listen to XM all the time, but if things got bad job-wise, I could jetision XM and go back to local radio and live with that.