Comments on: AT&T Gives Some iPhone 3G Owners a Break

By: How Much are iPhone 3GS Owners Going to Pay For the Next iPhone? | Hot Electronics Trends

Wed, 12 May 2010 04:08:56 +0000

[...] 3G owners who wanted to be iPhone 3GS early adopters, the company decided to let some of them buy the 3GS model on contract at the same price as new customers and those who had fulfilled earlier [...]

By: How Much are iPhone 3GS Owners Going to Pay For the Next iPhone?

How Much are iPhone 3GS Owners Going to Pay For the Next iPhone? — Tue, 11 May 2010 20:46:46 +0000

[...] enough to me. But after lots of vocal complaints, the company decided to let some 3G owners buy the 3GS model on contract at the same price as new customers and those who had fulfilled earlier [...]

By: Jamal

Jamal — Sat, 08 Aug 2009 01:57:56 +0000

It was the end of my euphoria after getting the iphone and used it for a week. I was a verizon customer for over 6 years but the iphone lured me to ATT and I am already regretting it. Several drop calls which I NEVER experienced with verizon. ATTs survival will be at stake if Verizon offers iphones. I think ATT should heed the loud and clear complaints from customers.

By: Kris

Kris — Fri, 03 Jul 2009 06:32:04 +0000

What some people seem to be missing here is a concept called loyalty. A similar incident happened to me several years back. When a customer who has been with a company for (in some cases) decades sees that brand new customers can get these massive price breaks for signing up but I am only eligible for a small fraction of that even though I have been a loyal customer for ages he thinks, ‘well maybe my business just isn’t as important as theirs’. So, if the only way to get these perks is to not be a customer, then I simply won’t be one, and off he goes to another company with another “great” deal. Winning over new customers is key for businesses, they get marked on this (sales reps) and bonuses paid accordingly, nothing similar is done for retaining existing business so no effort is put in to that area and existing customers are screwed. I didn’t read this comment as saying that anyone who signed up any time (I could have misread, but I doubt it) should get the same deal, caveat emptor should still apply, but existing customers with renewals coming due should be eligible for the same deals, if not better deals, as new customers.

By: iLine Report #3: First in Line, First With an iPhone 3G S | Technologizer

Fri, 19 Jun 2009 15:37:02 +0000

[...] it went. What the morning lacked in spectacle, it made up for in speed and simplicity. And yes, I qualified for the full discount. More thoughts on my purchase soon… Share/E-Mail | Read more about: Apple, [...]

By: Paul Warner

Paul Warner — Wed, 17 Jun 2009 21:58:50 +0000

I had a feeling this was coming, so I may actually go get a new iPhone. Shawn does have a very good point about the treatment, but my old cell provider was a local outfit that would sometimes allow you to do the same type of upgrade as AT&T is doing with the iPhone. So it’s not unheard of, but not very common either.

By: Shawn

Shawn — Wed, 17 Jun 2009 21:20:09 +0000

Here’s what I don’t get, if I owned any other phone I’d have to wait and pay full upgrade price, why do these iPhone owners get preferential treatment? When the next Blackberry comes out I should start demanding new customer pricing even though I haven’t had mine long enough to qualify for upgrade pricing and when I’m told no just take it to the web. What about all other types of phones, why should iPhone owners be treated ANY different?

By: mike

mike — Wed, 17 Jun 2009 20:39:47 +0000

Apple’s first $100 “rebate” established a precedent that it can’t live down. “Give a mouse a cookie…” comes to mind. Are businesses expect to enter markets at the long tail cycle and skip the early adopter part?

At a high level, we’ve got to stop the instant-gratification entitlement expectation.

We all know technology advances incredibly every 6 months or so, so why would you ever have an iPhone with a long-term contract knowing the next version will be so much greater?