Comments on: I’m an Ex-XM Subscriber

By: Lynn

Lynn — Tue, 04 Aug 2009 21:36:04 +0000

I just wish their customer service and billing department worked 1/2 as well as their service. Has anyone been successful in getting to someone in the finance department?

I fell into the FM hell of consoliating my accounts and having XM double bill me for one of them. I have spent countless hours and 6 months still trying to get them to straighten this out. Everytime I call I have to start from the beginning. You can never call and get the same person.

By: Non-XM Kid

Non-XM Kid — Sun, 12 Jul 2009 06:32:24 +0000

I used to have an XM subscription, but it’s not working out as I felt I’m getting the shorter end of the stick. I’m using far less than I paid for (24/7) and I don’t see why I should pay for what I don’t use. Also, my iPhone apps keeps me occupied, and if your “iPhone-as-a-car-radio experiment” works, please keep us in the loop with some details. I’ll be the first to implement it! =P

By: steve55

steve55 — Thu, 09 Jul 2009 17:49:54 +0000

I used to have 4 XM subscriptions, now I have one (and just barely). If you are new to SiriusXM than you may not know what it was like pre “merger” and being used to FM it’s still better. But it used to be FAR better, and FAR less expensive. Mel and the boys promised the world to us, the FCC and Congress and have delivered absolutely none of it. I have never been so disgusted with a single company in all of my life – first they raised secondary subs, then then started charging for online, now they raise the price of the single sub. All of this after they took off nearly every music station I listened to overnight without warning, and replaced them with Sirius or SiriusXM hybrids containing smaller playlists and yammering DJ’s.

What happened to “ala carte” that was promised? What happened to lower costs and more choices? I literally pay $15 a month now mainly JUST for one talk show on XM, and the wife and I both use Slacker portables for music. It sounds better, and kind folks have recreated all of the missing XM (and Sirius) channels.

> You can’t call Pandora and Slacker Radio. Why? Because there is no DJ… you can skip songs.

Actually the Slacker Top 40 station has a DJ that comes on occasionally. And while I do miss having the music-oriented DJ hosted shows a bit the ability to skip and ban and create custom stations with Slacker far outweighs what I am missing. Plus, actual DJ’s program the Slacker produced stations, including XM Comedy which is done by Joel Haas the former PD of the XM 150 Comedy channel. And I get this all without monthly fees (and while there are scant few ads on the web player, there are none on the portables), it’s a win-win.

By: Ryan’s Lifestream Digest for July 8th | IPTV Blog

Ryan’s Lifestream Digest for July 8th | IPTV Blog — Wed, 08 Jul 2009 06:34:53 +0000

[...] I’m an Ex-XM Subscriber — 7:43am via [...]

By: Xlog

Xlog — Wed, 08 Jul 2009 05:09:34 +0000

[...] I’m an Ex-XM Subscriber — 7:43am via [...]

By: XM Pricing Alternatives | Technologizer

XM Pricing Alternatives | Technologizer — Wed, 08 Jul 2009 01:23:57 +0000

[...] all: News Yesterday I canceled my XM satellite service after five years. Today, asked me to take a survey for departing subscribers. It was filled with the questions [...]

By: Harry McCracken

Harry McCracken — Wed, 08 Jul 2009 01:04:16 +0000

I should make clear that I didn’t cancel XM because I think it’s a lousy deal–and actually, it generally makes me feel good to pay for something I like, since I feel like I’m doing something to keep the company that provides it viable. (I’m loving the free version of Slacker, but may upgrade to the paid version simply to throw some bucks the company’s way each month.)

Absent external considerations, XM is worth the bucks. I do think that the repeated price hikes and nickel-and-diming must be ticking off at least some customers, though. And it’s surely going to have more and more trouble competing with the wealth of cheaper and free listening alternatives on the net.

–Harry

By: Alex

Alex — Tue, 07 Jul 2009 22:25:19 +0000

Sirius XM is more than radio. It’s entertainment. You can’t call Pandora and Slacker Radio. Why? Because there is no DJ… you can skip songs. It’s really just a free song listening. Sirius XM is good quality programming and it can’t be beat .

By: jltnol

jltnol — Tue, 07 Jul 2009 17:06:49 +0000

Ugh!

No more freakin’ subscriptions! It’s bad enough that we all get hooked into these terrible business arrangements that only benefit the business and not the consumer.

I gave up on cable because I was paying nearly $100.00 a month for it, and yet, there were times that there was nothing on that I wanted to watch. I’m paying for content 24/7 even tho I only use it much much less than that.

Let me pay for the channels I want to watch, or let me pay for the amount of time that I’m actually watching, and you’ll have me back as a customer.

Same thing with XM. Your paying for 24/7 access but don’t use it nearly that much. I’d never subscribe to radio until and unless they make the pricing model better… let me listen anywhere and on any device for one very very low price, and I’m in. Otherwise, forget it. Besides, XM is just like 600 cable channels… Still nothing to listen to.

By: tomlothian

tomlothian — Tue, 07 Jul 2009 14:02:47 +0000

Correct me if I am wrong but the moment that you need to use the gps on the iPhone you will not be listening to Last.fm, Pandora, and Slacker, a bevy of podcasts, plus audio books, plus all your own music.

You might have to… (gasp) Turn on the radio!