Comments on: Microsoft to Sidekick Users: We Seem to Have Lost Your Data

By: Sidekick Sales Resuming | Technologizer

Sidekick Sales Resuming | Technologizer — Tue, 17 Nov 2009 18:46:50 +0000

[...] Quickies If you’re brave enough to want a Sidekick from T-Mobile after last month’s data loss fiasco, wait no longer. The carrier has resumed sales of the device, even throwing a price cut in for good [...]

By: The Roundup: Week of October 16th, 2009 | The iLife

The Roundup: Week of October 16th, 2009 | The iLife — Fri, 16 Oct 2009 16:02:32 +0000

[...] From : Technologizer Microsoft to Sidekick Users: We Seem to Have Lost Your Data Sunday, October 11, [...]

By: Steve

Steve — Tue, 13 Oct 2009 14:13:08 +0000

I don’t think the danger servers were any implentation of what is called “cloud computing”. Merely hosting a service on the net, such as a database for phones, does not make it a cloud. However ot does bring up concerns of storing data at a provider with no local user copy… Cloud computing or not

Steve

By: Sidekick Disaster: How to Make Amends? | Technologizer

Sidekick Disaster: How to Make Amends? | Technologizer — Mon, 12 Oct 2009 18:32:06 +0000

[...] all: News A little more news on the Sidekick data disaster: CNET’s Ina Fried is reporting that T-Mobile has halted sales of the device. And John Herrman [...]

By: Eric

Eric — Mon, 12 Oct 2009 03:24:12 +0000

I have been a sidekick user since December 2004, almost 5 years now. I am literally being held hostage right now by T-Mobile and their announcement they are supposed to make later today. I may found out I’ve literally 5 years worth of lyrics/songs I wrote, over 700 contacts in my phone, any and all calendar dates, any information and settings I had on my phone, my ringtones, autotexts, literally….everything…..

The reason this happens is that the device holds the information on it locally but only if you keep the battery charged and in the device. If you remove the battery from the devicde or allow the device to fully discharge then all information will be lost. However, on a normal occassion when Microsoft hasn’t epicly FAILED at the #1 most important thing in the business world the information would be back on the phone within 20 minutes.

I refuse to believe that Microsoft had no backups of any of this data, they have owned this company a year and a half now! I honestly think to be completely honest that Microsoft has done this purposely. They have no interest in the Sidekick, nor having a contract with T-Mobile forcing them to continue making it, and what better way to completely kill the device than to have an “outage” that lasts for over a week followed by the “almost certain” loss of all the customer’s data. If the Sidekick dies, there’s no more Danger/T-Mobile contract. Microsoft gets what they want, as they always do, and in this case they now have the Danger technology that they want so badly for their Windows Mobile platform.

By: Tech

Tech — Mon, 12 Oct 2009 02:54:03 +0000

I wonder how many users have lost all of their data now. It’s hard to trust Microsoft when things like this happen.

By: Chip

Chip — Sun, 11 Oct 2009 17:51:38 +0000

I hope this isn’t traced to upgrading to Windows7 Server.

By: Backlin

Backlin — Sun, 11 Oct 2009 17:02:14 +0000

Nice one Macsmarts. But not keeping at least one backup of this data somewhere has got to be the dumbest thing I have heard of, should it be proved to be true. I’d backup my data on my computer first, if there’s a utility that allows for that.

By: BJ

BJ — Sun, 11 Oct 2009 17:00:34 +0000

Are the Google services any different? Except for the paying Apps customer, I would assume there are no backups being made. About the only service I’ve seen actually talk about backups and fault tolerance is Smugmug. Has anybody seen any of these companies explicitly talk about backups?

By: Macsmarts

Macsmarts — Sun, 11 Oct 2009 15:12:51 +0000

They probably •did• have a fault tolerent architecture in place… Then they were bought by Microsoft.