Comments on: Xfinity: New Name for the Same Old Comcast? http://technologizer.com/2010/02/04/xfinity-new-name-for-the-same-old-comcast/ Reviews, News, and Opinion About Personal Technology by Harry McCracken & Friends Sat, 03 Mar 2012 01:49:04 +0000 hourly 1 http://wordpress.com/ By: consumer http://technologizer.com/2010/02/04/xfinity-new-name-for-the-same-old-comcast/comment-page-2/#comment-111146 Wed, 01 Feb 2012 00:31:56 +0000 http://technologizer.com/?p=23339#comment-111146 It would be nice if Comcast took the dollars they're spending on getting the Xfinity name to hire legible English speaking individuals. Comcast has provided horrible customer service, in my experience and trying to get Xfinity, I was given one price and information that didn't jive with what I was told when I called to inquire about the service I would receive.

Five phone calls and speaking to 6 different individuals (I was "kindly" transferred during one phone call), I ended up cancelling the order all together.

Honestly, if they really do "record" the calls for training and quality, they fail miserably.

]]> By: shopping adviser http://technologizer.com/2010/02/04/xfinity-new-name-for-the-same-old-comcast/comment-page-2/#comment-101950 Fri, 25 Nov 2011 13:40:31 +0000 http://technologizer.com/?p=23339#comment-101950 You should take part within a contest for one of the best nail fungus blogs on the world wide web. I will recommend this great site!):

]]> By: farooq server khan http://technologizer.com/2010/02/04/xfinity-new-name-for-the-same-old-comcast/comment-page-2/#comment-101939 Fri, 25 Nov 2011 13:09:11 +0000 http://technologizer.com/?p=23339#comment-101939 Greetings! I know this is kinda off topic but I’d figured I’d ask. Would you be interested in exchanging links or maybe guest authoring a blog post or vice-versa? My site goes over a lot of the same topics as yours and I believe we could greatly benefit from each other. If you’re interested feel free to shoot me an email. I look forward to hearing from you! Excellent blog by the way!):

]]> By: muhammad khalil http://technologizer.com/2010/02/04/xfinity-new-name-for-the-same-old-comcast/comment-page-2/#comment-101937 Fri, 25 Nov 2011 12:58:37 +0000 http://technologizer.com/?p=23339#comment-101937 amazing love this shot wow):

]]> By: Stacey http://technologizer.com/2010/02/04/xfinity-new-name-for-the-same-old-comcast/comment-page-1/#comment-86494 Wed, 29 Jun 2011 20:12:37 +0000 http://technologizer.com/?p=23339#comment-86494 Now we can't call it Comcrap!

]]> By: Joe14 http://technologizer.com/2010/02/04/xfinity-new-name-for-the-same-old-comcast/comment-page-1/#comment-73121 Sun, 16 Jan 2011 04:54:20 +0000 http://technologizer.com/?p=23339#comment-73121 Why would you change one of the best-known brand names in America today?

]]> By: pat borgert http://technologizer.com/2010/02/04/xfinity-new-name-for-the-same-old-comcast/comment-page-1/#comment-63586 Mon, 29 Nov 2010 19:39:40 +0000 http://technologizer.com/?p=23339#comment-63586 I had xfinity triple play installed 5 weeks ago. It took 2 appointments to finally get an installation. I was told by the technician that the dvr I wanted would allow for 3 rooms to be veiwed by that dvr. Wrong! The dvr controls only 1 tv with all of its programming, which is 250 channels(35 % are foreign language channels). The other 2 rooms have this simple remotes with only 79 channels(25%0 are foreign language channels). You pay extra to have dvrs in those rooms. Comcast has so-so customer service and the package was misrepresented by Comcast,and no compensation was ever offered. I would not refer them to anyone I know.

]]> By: In (Reluctant) Defense of Cable TV http://technologizer.com/2010/02/04/xfinity-new-name-for-the-same-old-comcast/comment-page-1/#comment-57137 Mon, 23 Aug 2010 18:26:57 +0000 http://technologizer.com/?p=23339#comment-57137 [...] partake of movies and TV on iTunes and Amazon on Demand. But we still consume plenty for Comcast Xfinity cable TV. (For that matter, we also buy DVDs, and I’ve been known to pull out VHS [...]

]]> By: ImNoPrincess http://technologizer.com/2010/02/04/xfinity-new-name-for-the-same-old-comcast/comment-page-1/#comment-55812 Tue, 10 Aug 2010 17:01:30 +0000 http://technologizer.com/?p=23339#comment-55812 From my own experience, Comcast failed miserably in customer service in the past. I have recently seen the new commercials stating they'll make their installaton appointment or they'll credit your account $20. If they had that gaurantee back then, I'd have $60 credited to my account for wasting my time. Makes you wonder how many people they screwed that they had to pay $millions to make this commercial and air it to try to fix their image. I can see why they're changing their product name.

]]> By: ImNoPrincess http://technologizer.com/2010/02/04/xfinity-new-name-for-the-same-old-comcast/comment-page-1/#comment-55811 Tue, 10 Aug 2010 17:00:26 +0000 http://technologizer.com/?p=23339#comment-55811 I'm sorry I'm replying to your post so late, but I had a personal experience of a complete failure from Comcast in the past. When I signed up for new service, I scheduled installation for a 4-hour window. No one showed up. 4 hours wasted. Calling customer service got me nothing but an empty apology. Rescheduled. Again, no one showed up. Another 4 hours wasted. Called customer service. Still no real explanation or attempt to buy my love with discounts or freebies. Sigh, resheduled one more time. Guess what? No one showed. Can you believe it? If you don't want my business, just freakin' say so from the get-go! I got stood up 3 times by Comcast. He wasn't even a hot date and I kept giving him chance after chance after chance. At this point, I expected them to grovel for my business. Nothing. They only offered to reschedule yet again. I canceled my new service that hadn't even begun and closed my account.

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