Sony’s Playstation Network outage has gone from one of the worst Internet service interruptions ever to one of the worst security failures in consumer electronics history.
If you’re one of the 70 million members of the Playstation Network or Qriocity services, all of your personal and login information is compromised. Everything. That includes your name, address, e-mail address, birthday, user name and password. Your profile data, purchase history and password security answers may be compromised as well.
Sony says there’s no evidence that credit card information was taken, but it “cannot rule out the possibility.” Sony’s encouraging PSN users to keep a close watch on their credit card statements, and has provided information for users who want to set up fraud alerts. You can find those details at the official Playstation Blog.
As for when PSN will be back up, Sony says it has “a clear path” to bring systems back online, and hopes to restore “some services within a week.” However, Sony now has much bigger problems, having let a wealth of personal information, and possibly financial information, fall into the wrong hands.
All users will be getting a notification from Sony via e-mail, advising them to change their passwords for PSN (once it’s back online) and any other service for which the same password is used. Users are also warned to watch out for e-mail, postal and telephone scams. Understatement of the year goes to this sentence in Sony’s letter: “We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience.”