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		<title>California Looks to Get Tough On Internet Taxes</title>
		<link>http://technologizer.com/2010/05/25/california-looks-to-get-tough-on-internet-taxes/</link>
		<comments>http://technologizer.com/2010/05/25/california-looks-to-get-tough-on-internet-taxes/#comments</comments>
		<pubDate>Tue, 25 May 2010 21:25:48 +0000</pubDate>
		<dc:creator>Ed Oswald</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[California]]></category>
		<category><![CDATA[e-commerce]]></category>
		<category><![CDATA[taxes]]></category>

		<guid isPermaLink="false">http://technologizer.com/?p=27356</guid>
		<description><![CDATA[With the states having problems staying financially solvent in the wake of the Great Recession, the Internet is becoming an ever more attractive way to generate tax revenue. California is one of these states looking to tax online sales as a way to make up for income shortfalls. Democrats in California&#8217;s Assembly have brought forth [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=technologizer.com&#038;blog=3849727&#038;post=27356&#038;subd=technologizer&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>With the states having problems staying financially solvent in the wake of the Great Recession, the Internet is becoming an ever more attractive way to generate tax revenue. California is one of these states looking to tax online sales as a way to make up for income shortfalls.</p>
<p>Democrats in California&#8217;s Assembly have brought forth <a href="http://www.google.com/url?sa=t&amp;source=web&amp;ct=res&amp;cd=1&amp;ved=0CBIQFjAA&amp;url=http%3A%2F%2Fleginfo.ca.gov%2Fpub%2F09-10%2Fbill%2Fasm%2Fab_2051-2100%2Fab_2078_bill_20100405_amended_asm_v98.pdf&amp;ei=ZDv8S7HfJcLflgeonoT9Dw&amp;usg=AFQjCNFWUvgqF8-UBz_tkyXdTM8X7feZ1A&amp;sig2=JTJ1kOgUUAm86wa0WC0XqA">Assembly Bill 2078</a>, which if passed could generate an additional $100 million a year in revenue. Earlier this month the Assembly (the lower house in the state) passed the bill on an party line vote 46-28, with five abstentions. It has now moved on to the California Senate, where it has been debated and amended in committee.</p>
<p>Bill opponents have successfully been able to water down much of the bill within committee, however Democratic budget aides argue the Senate should approve the stronger measure. They argue that brick-and-mortar business make customers pay sales tax, thus online retailers should be compelled to do the same.</p>
<p>It would work a little differently, since Internet purchases would not be directly taxed. Residents of the state are already required to report their online purchases so that they are subject to a &#8220;use tax,&#8221; but few actually do.</p>
<p>The state does not enforce the law well, meaning it loses out on this additional money into the states coffers &#8212; only about $10 million annually is reported on state tax forms. Under the original version of this law &#8212; not the amended version coming out of the Senate tax committee &#8212; Internet retailers would be required to report sales to California residents to the state&#8217;s tax bureau, making collection much easier.</p>
<p>It is not clear at this time whether the bill will pass in its more stringent form. Democrats do hold majorities in both houses: the Senate has 25 Democrats, 13 Republicans, and 2 vacancies.The Assembly has 49 Democrats, 29 Republicans, 1 Independent, and 1 vacancy.</p>
<p>Politicians may be wary of passing new taxes in a year where anti-incumbency seems to reign. Half the Senate and the entire assembly are up for reelection, and Governor Arnold Schwarzenegger has repeatedly pushed back on attempts for more stringent use tax collection.</p>
<p>Opponents may have no choice however &#8212; with California in an increasingly serious budget crisis, getting tough on taxes may be the only option short of raising taxes altogether, which no politician wants to do in an election year.</p>
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		<slash:comments>3</slash:comments>
	
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			<media:title type="html">Ed Oswald</media:title>
		</media:content>
	</item>
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		<title>Denial of Service Attack Takes Out Several Online Retailers</title>
		<link>http://technologizer.com/2009/12/24/denial-of-service-attack-takes-out-several-online-retailers/</link>
		<comments>http://technologizer.com/2009/12/24/denial-of-service-attack-takes-out-several-online-retailers/#comments</comments>
		<pubDate>Thu, 24 Dec 2009 16:39:07 +0000</pubDate>
		<dc:creator>Ed Oswald</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[denial of service]]></category>
		<category><![CDATA[e-commerce]]></category>

		<guid isPermaLink="false">http://technologizer.com/?p=21523</guid>
		<description><![CDATA[A denial of service (DDoS) attack Wednesday on the servers of DNS provider UltraDNS took out several major websites, including retailer Amazon, for almost an hour on Wednesday. The company provides DNS services for Amazon, Wal-Mart, Expedia, and a host of other sites, and the attack rendered these sites unreachable even though they were not [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=technologizer.com&#038;blog=3849727&#038;post=21523&#038;subd=technologizer&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>A denial of service (DDoS) attack Wednesday on the servers of DNS provider UltraDNS took out several major websites, including retailer Amazon, for almost an hour on Wednesday. The company provides DNS services for Amazon, Wal-Mart, Expedia, and a host of other sites, and the attack rendered these sites unreachable even though they were not attacked directly.</p>
<p>Of course, this attack is even more noteworthy considering it came during the waning days of the holiday shopping season, and likely put a brief kink in the shopping plans of a few last minute shoppers.</p>
<p>The attack occurred at around 4:45pm Pacific time, and was directed at <a href="http://www.neustar.biz/">Neustar&#8217;s</a> servers (the owners of UltraDNS) in Palo Alto and San Jose, Calif. Neustar was able to detect it quickly and counter it somewhat, lessening the overall impact. Even so, websites served by either company became unusable for much of that hour until the attack subsided. Most sites were back to normal by 6:00pm.</p>
<p>Some are suggesting the attack may have been more widespread: other sites that are not serviced by UltraDNS were said to be experiencing problems as well, including the online game Second Life.</p>
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		<slash:comments>0</slash:comments>
	
		<media:content url="http://1.gravatar.com/avatar/3fae6987702d8d79d8609b011e09a637?s=96&#38;d=http%3A%2F%2Fs0.wp.com%2Fi%2Fmu.gif" medium="image">
			<media:title type="html">Ed Oswald</media:title>
		</media:content>
	</item>
		<item>
		<title>comScore: Blizzard a Boon to Online Shopping</title>
		<link>http://technologizer.com/2009/12/22/comscore-blizzard-a-boon-to-online-shopping/</link>
		<comments>http://technologizer.com/2009/12/22/comscore-blizzard-a-boon-to-online-shopping/#comments</comments>
		<pubDate>Tue, 22 Dec 2009 22:16:51 +0000</pubDate>
		<dc:creator>Ed Oswald</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Christmas]]></category>
		<category><![CDATA[e-commerce]]></category>
		<category><![CDATA[Shopping]]></category>

		<guid isPermaLink="false">http://technologizer.com/?p=21401</guid>
		<description><![CDATA[Research firm comScore said Tuesday that the blizzard that socked the Northeastern United States with one to three feet of snow did not prevent holiday shoppers from going about their business: they just did it online instead. Retailers pulled in some $767 million in sales on December 19 and 20, up 13 percent from last [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=technologizer.com&#038;blog=3849727&#038;post=21401&#038;subd=technologizer&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><a rel="attachment wp-att-21402" href="http://technologizer.com/2009/12/22/comscore-blizzard-a-boon-to-online-shopping/e-commerce/"><img class="alignleft size-thumbnail wp-image-21402" style="margin-left:8px;margin-right:8px;" title="e-commerce" src="http://technologizer.files.wordpress.com/2009/12/e-commerce.jpg?w=128&h=95" alt="" width="128" height="95" /></a>Research firm <a href="http://www.comscore.com">comScore</a> said Tuesday that the blizzard that socked the Northeastern United States with one to three feet of snow did not prevent holiday shoppers from going about their business: they just did it online instead. Retailers pulled in some $767 million in sales on December 19 and 20, up 13 percent from last year.</p>
<p>The full week also proved to be profitable: a one week sales record was set with shoppers spending some $6.8 billion online, up six percent from a year ago. Good news for retailers, some of which expressed concern that the timing of the snowstorm could have put a serious damper on what is traditionally the biggest shopping weekend before Christmas.</p>
<p>&#8220;Consumers have clearly continued to spend online later into the season this year,&#8221; comScore chairman Gian Fulgoni said. &#8220;Retailers have been very aggressive with late season promotions while informing consumers that they could still get their purchases shipped in time for Christmas, and these tactics seem to be paying off.&#8221;</p>
<p>What also could be helping is anecdotal evidence that retailers are not panicking like they did last year, cutting prices early which in turn cuts into profits. I&#8217;ve heard quite a few shoppers complain that the deals &#8220;just aren&#8217;t as good as last year.&#8221; Well, this year retailers have gotten a lot smarter in managing inventories, thus meaning less overstock to get rid of at the end of the season.</p>
<p>So here&#8217;s a question for our Northeast US readers. Did you stay in and shop online?</p>
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			<media:title type="html">Ed Oswald</media:title>
		</media:content>

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			<media:title type="html">e-commerce</media:title>
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	</item>
		<item>
		<title>Food 2.0: Takeout Hits the Web</title>
		<link>http://technologizer.com/2009/06/03/food-2-0-takeout-hits-the-web/</link>
		<comments>http://technologizer.com/2009/06/03/food-2-0-takeout-hits-the-web/#comments</comments>
		<pubDate>Thu, 04 Jun 2009 00:30:35 +0000</pubDate>
		<dc:creator>David Worthington</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[delivery.com]]></category>
		<category><![CDATA[e-commerce]]></category>
		<category><![CDATA[grubhub]]></category>
		<category><![CDATA[seamlessweb]]></category>

		<guid isPermaLink="false">http://technologizer.com/?p=12692</guid>
		<description><![CDATA[The Web provides an excellent way to order food online, but it has been costly for a local eatery to process orders from the Web. Restaurants were luddites during the genesis of e-commerce; now, with the advent of new services, mom and pop are online. Services including Delivery.com, GrubHub, and SeamlessWeb have made it possible [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=technologizer.com&#038;blog=3849727&#038;post=12692&#038;subd=technologizer&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-full wp-image-12703" style="margin:8px;" title="Turkey Sandwich" src="http://technologizer.files.wordpress.com/2009/06/turkey.png" alt="Turkey Sandwich" width="200" height="143" />The Web provides an excellent way to order food online, but it has been costly for a local eatery to process orders from the Web. Restaurants were luddites during the genesis of e-commerce; now, with the advent of new services, mom and pop are online.</p>
<p>Services including <a href="http://www.delivery.com">Delivery.com</a>, <a href="http://www.grubhub.com">GrubHub</a>, and <a href="http://www.seamlessweb.com">SeamlessWeb</a> have made it possible for restaurants to do business without incurring the cost of doing alone. Their business models may differ slightly, but restaurants are buying in, and tens of millions of dollars worth of meals are being processed through those sites.</p>
<p>&#8220;Everything online has come of age, but the concept of what delivery means to life as convenience and benefit is what people now truly understand,&#8221; said Melanie Gordon-Feisman, vice president of communications for Delivery.com. Delivery.com is now located in 75 cities, connecting users to the restaurants that delivery in their area.</p>
<p><span id="more-12692"></span></p>
<p>The company has recently begun to venture into different areas such as beer and wine, drug store items, flowers, and groceries, she added. There are no restaurants listed in some cities.</p>
<p>To broaden its listings, Delivery.com has a program for users to sign up restaurants and receive a portion of the commission. It also manages a rewards system for frequent users.</p>
<p>GrubHub is now located in six metropolitan markets in the United States, and grossed over $20 million in sales last year, said CEO Matt Maloney. &#8220;Restaurants are good at making food, but they are not that great at doing Web sites…we help out with that immediate pain point, and bring additional benefits by leveraging our position between the user and the restaurant.&#8221;</p>
<p>Historically, it has been difficult for users to find a restaurant that takes online orders, he explained. &#8220;Now the user goes to one place that the restaurants are pushing information to. Users are coming to us so [that] they don&#8217;t have to research each individual restaurant, and they get more variety.&#8221;</p>
<p>Restaurants receive the benefit of gaining added exposure beyond flyer distribution and the Yellow Pages. GrubHub list restaurants regardless of whether they are its affiliates or not, and users can also look up restaurants from anywhere via its iPhone application.</p>
<p>SeamlessWeb serves 14 cities in the U.S. and United Kingdom. It offers both corporate and personal accounts. Corporate clients can set thresholds for employees, and the service produces CFO friendly reports.</p>
<p>The company has recently begun to leverage its negotiated relationships with restaurants to offer custom transactional services as an incentive, said sales executive Matt Oley. SeamlessWeb hosts Web sites for restaurants using its back end to process orders. Restaurants can drive people to their Web site without exposing them to competitors, he noted.</p>
<p>&#8220;The majority of restaurants are mom and pop single locations or have just a few locations. Many don&#8217;t have budget or time or expertise to build a web site. It can be costly,&#8221; he said. <a href="http://www.choptsalad.com/indexflash.htm">Chop&#8217;t Creative Salad Company</a> is already participating.</p>
<p>Restaurants are noticing a few players that they can trust to accurately bring across orders and represent their brand, Maloney said. &#8220;They are no longer paying money each money for a static Web site that they don&#8217;t care about.&#8221; He noted that GrubHub gets indexed at the top of Google, and individual Web sites usually aren&#8217;t.</p>
<p>SeamlessWeb&#8217;s next step will be to integrate its system with point of sale terminals. &#8220;Our terminals use up real estate, and many times, orders have to be reentered for the kitchen, he acknowledged. &#8220;It&#8217;s been a sticking point.&#8221; The company is also exploring kiosks for apartment buildings and bars that do not serve food</p>
<p>The company offers a BlackBerry application, and may develop an application for the iPhone, he said.</p>
<p>&#8220;They key to success is to make the user happy,&#8221; said GrubHub&#8217;s Maloney. &#8220;People are hungry—they want to see a menu, and place and order. They don&#8217;t want fluff, ads, or difficult navigation,&#8221; he concluded.</p>
<p>Maloney may be onto something. A few years ago, it was nearly impossible to find restaurants that to orders online, and if I did find one, I stuck with that one. Then oftentimes, the restaurant would stop taking orders online.</p>
<p>I use SeamlessWeb several days every week to order my lunch, and have discovered great local Manhattan restaurants from its listing. My palate has expanded beyond my favorite soup and wrap at the corner deli.</p>
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			<media:title type="html">David Worthington</media:title>
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			<media:title type="html">Turkey Sandwich</media:title>
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		<title>Researchers Demo E-Commerce Insecurity</title>
		<link>http://technologizer.com/2008/12/30/researchers-e-commerce-is-insecure/</link>
		<comments>http://technologizer.com/2008/12/30/researchers-e-commerce-is-insecure/#comments</comments>
		<pubDate>Tue, 30 Dec 2008 22:40:26 +0000</pubDate>
		<dc:creator>David Worthington</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[e-commerce]]></category>
		<category><![CDATA[Security]]></category>

		<guid isPermaLink="false">http://technologizer.com/?p=6094</guid>
		<description><![CDATA[When you see the little padlock icon in your browser, it&#8217;s supposed to indicate that the Web page you are visiting is legitimate and that your connection is secure. Today, at the Chaos Computer Club&#8217;s annual conference in Berlin, a group of researchers undermined that assumption by exposing flaws in the underlying authentication mechanism that [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=technologizer.com&#038;blog=3849727&#038;post=6094&#038;subd=technologizer&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>When you see the little padlock icon in your browser, it&#8217;s supposed to indicate that the Web page you are visiting is legitimate and that your connection is secure. Today, at the Chaos Computer Club&#8217;s annual conference in Berlin, a group of researchers undermined that assumption by <a href="http://news.cnet.com/8301-1009_3-10129693-83.html">exposing flaws in the underlying authentication mechanism </a> that e-commerce relies upon.</p>
<p>A group of researchers represented by David Molnar, a doctoral student in computer science at the University of California at Berkeley, demonstrated a proof of concept of an exploit that bypasses Secure Sockets Layer (SSL) security safeguards. Every Web browser that implement SSL can be spoofed into displaying the padlock.</p>
<p>In short, the researchers successfully <a href="http://www.win.tue.nl/hashclash/rogue-ca/">exploited a vulnerability</a> in the MD5 algorithm that is used to verify whether or not SSL certificates are legitimate, enabling them to forge certificates that would be accepted by Web browsers. The certificates are used to authenticate the ownership of domains.</p>
<p>But don&#8217;t get too worked up just yet&#8211;there is a lot of work involved. Creating a forged certificate took the team over two weeks and required the muscle of a cluster of 200 PlayStation 3 consoles. Further, a malicious user would have to trick a victim into visiting a fake version of the legitimate site that he or she meant to visit<a href="https://i.broke.the.internet.and.all.i.got.was.this.t-shirt.phreedom.org/"></a>. The gory details of the exploit will not be publicly disclosed until the problem has been addressed, according to a report by News.com.</p>
<p>Techniques as complex as DNS poisoning to simple social engineering have proven that traffic can be rerouted to rouge Web sites. There is a potential for real mischief, but today&#8217;s browsers have facilities that go beyond SSL to detect phishing attempts. Microsoft&#8217;s phishing filter compares domains against black lists (As an aside, the Phishing Filter Web site has an <a href="https://phishingfilter.microsoft.com/faq.aspx">expired SSL certificate</a>).</p>
<p>End users are more secure than they were a few years ago, but I never underestimate the ingenuity of criminals &#8211; especially when the incentive is valuable identity and financial information. It would not be inconceivable for a group to develop a grid-enabled application to churn out false SSL certificates.</p>
<p>That said, the research is important work toward securing the Web, and this type of research should remain unrestricted. There is no real security in obscurity, but research should prompt action.</p>
<p>The MD5 algorithm is critically important for e-commerce, yet it is an early <a href="http://en.wikipedia.org/wiki/MD5">90&#8242;s era technology</a> that was not designed for today&#8217;s Web, just as DNS was not designed with security in mind. The experts knew the risks.</p>
<p>It is alarming that little was done to harden SSL even while MD5&#8242;s weaknesses were understood; papers were published and <a href="http://news.cnet.com/Crypto-researchers-abuzz-over-flaws/2100-1002_3-5313655.html">reported on in the press </a>four years ago. OpenID authentication also relies upon MD5: This vulnerability affects more than just e-commerce.</p>
<p>There must be more coordination to secure the Internet going forward. The industry needs to learn from past mistakes and bake security into the design life cycle of all future Web standards.</p>
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			<media:title type="html">David Worthington</media:title>
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		<title>Microsoft&#8217;s Black Friday Black Eye</title>
		<link>http://technologizer.com/2008/12/01/microsofts-black-friday-black-eye/</link>
		<comments>http://technologizer.com/2008/12/01/microsofts-black-friday-black-eye/#comments</comments>
		<pubDate>Tue, 02 Dec 2008 00:26:20 +0000</pubDate>
		<dc:creator>David Worthington</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Black Friday]]></category>
		<category><![CDATA[e-commerce]]></category>
		<category><![CDATA[Live Search]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Microsot]]></category>
		<category><![CDATA[Search]]></category>
		<category><![CDATA[Shopping]]></category>

		<guid isPermaLink="false">http://technologizer.wordpress.com/?p=4521</guid>
		<description><![CDATA[If Microsoft wants to become a serious Web competitor to Google it should stop tripping over its own feet. On Black Friday, it was offering more apologies than bargains after embarrassing technical glitches incapacitated the company&#8217;s Live Search Cashback, scuttling its initiative to gain a larger share of the search market by giving searchers discounts [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=technologizer.com&#038;blog=3849727&#038;post=4521&#038;subd=technologizer&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-full wp-image-4526" title="cashback" src="http://technologizer.files.wordpress.com/2008/12/cashback.png" alt="cashback" width="180" height="123" />If Microsoft wants to become a serious Web competitor to Google it should stop tripping over its own feet. On <a href="http://technologizer.com/2008/11/28/30-reasons-i-choose-to-ignore-black-friday/">Black Friday</a>, it was offering more apologies than bargains after embarrassing <a href="http://news.cnet.com/8301-13860_3-10110422-56.html">technical glitches</a> incapacitated the company&#8217;s <a href="http://search.live.com/cashback/?pkw=FORM=MXCA00/b880f492d4a5e2b51e26977e5695024c&amp;FORM=MXCA00&amp;publ=Google&amp;crea=b880f492d4a5e2b51e26977e5695024c">Live Search Cashback</a>, scuttling its initiative to gain a larger share of the search market by giving searchers discounts on products they find through Live Search.</p>
<p>Apparently, someone in Redmond neglected to remember that Black Friday is the biggest shopping day of the year. The Cashback site was unable to cope with the heavy volume, and some customers&#8211;ones that were able to access the site at all, that is&#8211;were left with the wrong amount of cash back credited to their accounts.</p>
<p>One of the biggest snafus occurred when customers that were trying to take advantage of a generous 40 percent discount on HP products received as little as 3 percent cash back posted to their account, <a href="http://news.cnet.com/8301-13860_3-10110422-56.html?tag=mncol">according to News.com, which also reported that Microsoft apoligized to shoppers who encountered Cashback glitches </a>. A spokesperson told Technologizer that customers interested in following up on their Cashback rebate should contract <a href="https://support.search.live.com">Microsoft Live Search support</a> to have their accounts credited.</p>
<p>The company&#8217;s initiative to compensate people for using its search engine began in May. Since that time, Microsoft&#8217;s share of the search business has <em>fallen</em>, according to multiple surveys. That&#8217;s not to say that the Live Search Cashback program is a bad idea&#8211;Microsoft is an underdog, and it needs to be creative and scrappy.</p>
<p>However, it had an opportunity to benefit from word of mouth had its Black Friday promotion gone well, and its failure to execute has left it at best no better off than it would have been on any given Friday.</p>
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			<media:title type="html">David Worthington</media:title>
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