Technologizer

Windows 7 SP1 timing questions.

iTunes LPs: not so popular?

HP slate: a sneak peek.

HP sues Taiwanese cartridge maker.

Sobees Twitter client gets upgrade.

Firefox to stop Flash crashes.

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Few people understand Microsoft better than Tandy Trower, who worked at the company from 1981-2009. Trower was the product manager who ultimately shipped Windows 1.0, an endeavor that some advised him was a path toward a ruined career. Four product managers had already tried and failed to ship Windows before him, and he initially thought that he was being assigned an impossible task. In this follow-up to yesterday’s story on the future of Windows, Trower recounts the inside story of his experience in transforming Windows from vaporware into a product that has left an unmistakable imprint on the world, 25 years after it was first released.

Thanks to GUIdebook for letting us borrow many of the Windows images in this story.

–David Worthington

Microsoft staffers talk MS-DOS 2.0 with the editors of PC World in late 1982 or early 1983. Windows 1.0 wouldn’t ship for almost another two years. From left: Microsoft’s Chris Larson, PC World’s Steve Cook, Bill Gates, Tandy Trower, and founding PC World editor Andrew Fluegelman.
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It’s a PC convention that dates to the 1980s: Press the F1 key, and you’ll pull up online help. Except Microsoft is now warning Windows XP users to ignore any Web site that asks them to press F1.

As Gregg Keizer is reporting over at Computerworld, a Polish researcher has discovered an XP (and Windows 2000) vulnerability that would let a Web page trick an unsuspecting user into pressing F1 and thereby launching a malicious program disguised as a Windows Help file. Microsoft has published an advisory recommending that users not press F1, and explaining how to disable Help altogether.

It’s a way more fascinating security hole than your average exploit, since it could let a bad guy make trouble for a Windows user at the particularly vulnerable moment when that person is seeking help. But it’s a sobering argument in favor of choosing a modern operating system–be it Windows 7 or Snow Leopard or Ubuntu–over a creaky old one that dates to the start of the last decade.

(Here’s my latest FoxNews.com column–this one’s my attempt to compare PCs and Macs for non-geeks.)

Want to start a fight between computer geeks? Bring up one simple question: PC or Mac?

Windows advocates will start accusing Mac users of being members of a fancy-pants cult. Mac fans will maintain that Windows users are the undiscerning owners of hunks of generic junk. It’s a pretty undignified squabble, and both Microsoft and Apple egg it on via contentious TV ads.

Me, I’m cheerfully agnostic: I recommend both Windows PCs and Macs all the time, and use them both, too. The last computer I purchased was a thin-and-light Asus laptop running Windows 7; the one before that was a 15-inch MacBook Pro. When it comes time to buy a new machine, I’ll consider both options. And if your budget permits, I recommend you do the same.

The PC-or-Mac debate has been raging for more than a quarter-century, but making sense of it requires considering the situation as it stands at one moment in time. Here’s my take on things as of early 2010.

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Here’s Europe’s Windows browser ballot.

Great phones you can’t buy.

Sprint WiMax phone: this summer.

Apple: no smutty iPhone apps?

School district denies spying, apologizes.

Grand unified theory of n00bs.

Sneak peek at Dell’s tablet.

Google’s shopping app for Android.

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As Computerworld’s Gregg Keizer has reported, a U.S. District Judge has eliminated the possibility that Microsoft might be liable for hundreds of millions of dollars of damages in class-action suits over its Windows Genuine Advantage copy protection and the method by which it was pushed onto XP machines back in 2006. I’m neither a lawyer nor a instinctive fan of class-action cases, so I’m okay with the news. (But I will say that there was a lengthy period during which WGA and Microsoft’s implementation thereof was an unreliable, vaguely insulting instrument that Microsoft willingly used against paying customers. The current version both works better and involves fewer instances in which people who pay for their software are forced to jump through hoops.)

Web data company Net Applications has released its market share numbers for January. ZDNet’s Adrian Kingsley-Hughes notes that it shows Google’s Chrome with 5.2% of the browser market, and that Chrome appears to be stealing users from Firefox.

Technologizer’s Web stats are, of course, representative only of the Technologizer community–and this site is small enough that fluctuation is normal. (For instance, the percentage of visitors who use Macs varies a lot from month to month, which can skew browser data one way or the other.) But for what it’s worth, the last few months of usage data shows Chrome growing almost continuously, and Firefox jumping around in no clear pattern:

Chrome:
September: 9.05%
October: 8.93%
November:  9.69%
December: 12.65%
January: 14.03%

Firefox:
September: 45.79%
October: 41.35%
November. 42.09%
December: 45.46%
January: 41.43%

Net Applications’ January data also has ten percent of Web users on Windows 7. With Technologizer visitors, it’s sixteen percent–making Windows 7 the second-most used version of any operating system, after Windows XP, which 38 percent of you are still using…

Last Wednesday at his CES keynote, Steve Ballmer showed off three examples of what he called “Slate PCs,” from Pegatron, Archos, and HP. He said they were “perfect–perfect–for reading, for surfing the Web, and for taking entertainment on the go.”

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At Steve Ballmer’s Wednesday night CES keynote, he quotes our Windows 7 satisfaction survey as evidence of Windows 7’s strong start. (He merely called it “a recent survey,” but note the attribution in tiny type at the lower right-hand corner…)

Sometimes Microsoft’s biggest competitor is itself. Huge numbers of businesses are still using Windows XP, and Microsoft is acting aggressively to migrate them to Windows 7 by extending a promotion that offers Windows 7 and Office 2007 for half price.

Windows Vista is by many accounts a better operating system than XP, but nearly 90 percent of businesses bypassed the upgrade, and opted to stick with Windows XP, because it was “good enough” for them. Office XP presents Microsoft with a similar problem.

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Microsoft has been offering family packs of Windows 7 to customers for a discounted price–while supplies last. It would behoove it to make the family packs a permanent offering.

CNET’s Ina Fried is reporting that the packs have nearly sold out. The packs sell for $149.99, which is a bargain considering that three stand-alone copies of 7 Home Premium list for $359.97.

There are two good reasons why Microsoft should make the family packs permanent: Its Windows licensing revenue is suffering, and Apple has long offered them for OS X. (A Snow Leopard 5-pack sells for $49.99.)

While Windows 7 has boosted Microsoft’s license revenues, netbooks have begun to chip away at the Windows cash cow. Windows 7 has proven popular with early adopters, and anything that Microsoft could do to get more customers to upgrade is a good thing.

Seven ways Windows 7 disappoints.

Google’s Schmidt on news’s future.

Google Friend Connect integrates Twitter.

IDC’s tech predictions for 2010.

Five ways Bing beats Google.

Friendster–it’s still around?–redesigns.

In-wall USB charging? Neat!

Fujitsu’s tiny Windows 7 machine.

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Windows 7 is scarcely more than a month old. Most of the people who will eventually use it haven’t gotten around to trying it yet; those that have are still settling in. And the Win 7 experience will change rapidly as remaining bugs are squashed, missing drivers arrive, and compatibility glitches are ironed out. Even so, it’s not too early to start gauging what real people think of Windows Vista’s replacement.

So to riff on Ronald Reagan’s famous question from his 1980 debate with Jimmy Carter, Are Windows users better off today than they were a few weeks ago, back in the Vista era? We decided to ask the Technologizer community, a group of tech enthusiasts with a high propensity to acquire new operating systems quickly and push them to their limits. Starting on November 16th, we surveyed our readers (and Twitter followers) about their experiences with Windows 7. Our goal: to do a reality check on the mostly favorable initial reviews of the new OS (as well as our own survey of largely enthusiastic Windows 7 beta testers back in March).

The 550+ Windows 7 early adopters who took our survey mostly echo the positive response that the upgrade has received from professional reviewers, pundits, and users of pre-release editions. A sizable majority say they’re extremely satisfied with the OS and rate it as a clear improvement on both the beloved Windows XP and the widely-panned Windows Vista. Crippling installation problems–the bane of every upgrader’s existence, and always a legitimate reason to postpone switching OSes–were rare.

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What’s the most wrongheaded conclusion anyone ever came to concerning computers? I covered three of the most legendary ones–”There is no reason for any individual to have a computer in his home,” “640K should be enough for anybody,” and “I think there is a worldwide market for maybe five computers” in The 25 Most Notable Quotes in Tech History. But there’s no evidence that IBM’s Thomas J. Watson said the first one, Bill Gates staunchly denies saying the second one, and DEC’s Ken Olsen and his defenders contend that the last one is him being taken out of context.

But here are a couple of seriously silly statements that can’t be disowned–because they appeared in columns in the New York Times in the mid-1980s. Both are by the same guy, Erik Sandberg-Diment (who certainly wasn’t always obtuse–he was visionary enough to found ROM, one of the best early magazines about personal computers). Between them, they add up to one of the least accurate takes on the future of computing that I’ve ever read.

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Microsoft’s Surface tabletop computer team has graduated from being a pet project of founder Bill Gates to a group that stands up on its own, and contributes back into other parts of Microsoft.

That is the impression that I left with after meeting with Surface General Manager of Software and User Experience Brad Carpenter this week at Microsoft’s Professional Developers Conference (PDC) this week in Los Angeles. Carpenter said that Microsoft had more than four times as many partners for Surface as it did a year ago, and that the team contributed technology to Windows 7, including applications that are installed by computer makers.

While it is true that Surface hasn’t revolutionized how the world interacts with computers yet, Microsoft is very serious about the touch-screen interface. To that point, every PDC attendee received a free touch-screen laptop to write touch-screen applications with.

Silverlight 4 also allows applications to invoke Windows touch screen interfaces, so that online puzzles can become much more interactive. And that’s just the beginning.

Carpenter said that Microsoft is working with partners in over 18 markets to help them design touch screen applications that have high payback on their investment. Some of its development partners have also begun to build components for Surface applications.

At PDC, Microsoft announced that students from Carnegie Mellon University in Pittsburgh designed an application that ported Dungeons and Dragons to Surface. A group of German programmers wrote an application that pulls up information from specialized designed business cards.

Some other recent deployments that he cited are with Hardrock Café, Sheraton Hotels and Resorts, and Vodaphone, according to Carpenter.

Surface has momentum, and its tie into Windows 7 keeps it viable. It will remain a niche product, but its successes will help make it a much more common sight at your local mall.

Microsoft wants Silverlight to be optimized for every platform that it runs on, said Brian Goldfarb, director of developer and user experience platforms at Microsoft, during an interview at the company’s Professional Developers Conference (PDC) on Wednesday (Nov. 18).

Silverlight runs on Mac OS X and Windows; it is available on Linux through Mono Moonlight, an open source project that Microsoft supports. I also expect that Moonlight will be running on Android in near future. Goldfarb explained that it was not enough for Silverlight to “run everywhere,” but that it should “light up” specific platforms.

Microsoft needs to consider screen size and other aspects of a device, which is particularly relevant in the mobile space, he explained. There are also mobile platform features such as SMS, phone dialing, and address books that Silverlight could exploit, he added. That would allow Silverlight applications to be customized for smartphones.

Silverlight 4, which Microsoft announced at PDC, will allow applications to access Windows features, hardware, and the local file system. That allows devices such as Webcams to accessed by Silverlight. However, the same level of optimization is not currently being offering for other platforms.

Microsoft will give Silverlight “trusted” access local resources on Macs, meaning that all features work except for COM integration, Goldfarb said. More work is needed to extend Silverlight for non-Windows platforms, Goldfarb admitted, saying that the company was “thinking around” the concept of extensions.

COM is a Windows technology that enables applications that may have been written in different languages to communicate with each other. Microsoft Office makes heavy use of COM. “We are actively evaluating the best way to get COM like features on other platforms,” Goldfarb wrote in a follow up e-mail.

To that end, the company has started an open source project called Managed Extensibility Framework for .NET and Silverlight. The Mono team is working on an equivalent project, Goldfarb said. He expects that Mono will “accelerate dramatically” in the near future, delivering more features to Linux users.

I expect that anything but Windows will be a second-class Silverlight citizen for some time. But Microsoft is making strides toward delivering an optimized experience on other platforms, and in doing so, will gain a foothold on the Web beyond Windows.