Technologizer posts about Music

Please, World, Like Subscription Music, Won’t You?


Over at CNet, Greg Sandoval has a good story up on subscription music services such as the one that Microsoft offers for its Zune devices. They were supposed to be a big deal, but the idea never spawned any breakout hits. Yahoo and others exited the business, Rhapsody and Napster are niche successes at best, and it wouldn’t be the least bit surprising to see Microsoft say bye-bye to it at some point as well. Meanwhile, Apple has sold billions of non-subscription, buy-it-and-own-it song downloads. Yet Greg’s story says that Microsoft and the music industry are still insisting that subscribing to music is a model that makes sense.

Rationally, subscription music seems like it makes sense: It lets you spend $15 to get access to unlimited music, versus spending the same amount or thereabouts to buy one album. But consumers are simply nowhere near as interested as the industry thinks they should be. Greg mentions one factor in his story: The fact that people appear to want to own their music rather than renting it. I think another big factor is copy protection. It’s neatly mandatory for subscription music (eMusic is the only subscription service that doesn’t lock up its tracks). And even if you can live with the notion of DRM, the technologies that have been used to shackle subscription music have proven to be particularly flaky. (Yes, I’m looking at you, Windows Media.)

Another factor: Subscription music is difficult to explain. Especially the part about it going away if you stop subscribing. Buying music is a notion that we all get.

I still know smart people–including some journalists–who think subscription music will catch on eventually. Maybe it will. Right now, though, I think that its ongoing failure is proof that it doesn’t matter how theoretically logical an idea is if it fails to capture the imagination of consumers.

Posted by Harry McCracken at 1:10 pm

30 Comments

Zune’s Swoon–Doom Soon?

By  |  Posted at 2:29 pm on Friday, January 23, 2009

12 Comments

Microsoft ZunePodcasting News’s Elisabeth Lewin notes an interesting tidbit in Microsoft’s Form 10-Q SEC filing: Microsoft says that its Zune-related revenue “decreased by $100 or 54% reflecting a decrease in device sales.”

The 10-Q doesn’t seem to say how many Zunes Microsoft sold, and the company has slashed prices. So it’s a little tough to tell whether the plummeting revenue stems from consumers not buying Zunes or from them buying cheaper Zunes. As a frame of reference, Apple reported earlier this week that it sold three percent more iPods in the last quarter than it did a year ago, but made 16 percent less dough doing so.

No matter how you slice it, you can’t turn Microsoft’s Zune revenue number into evidence that the company is making any real inroads on the iPod hegemony. In an era of Microsoft layoffs, cutbacks, and other tough decisions, does that mean that Zune is toast? Tough to say. If you consider Zune to be an MP3 player, it appears to be a disappointing seller that’s in decline, and doing away with it might make sense. But I’m assuming that Microsoft sees Zune as a platform–involving devices, services, and software–and that there’s a good chance it sees it as being strategic enough that’ll continue to invest.

Even so, the Zune name feels permanently tarnished. Suggestion: Microsoft has another entertainment-related brand that’s thriving and which overlaps increasingly with the Zune’s domain. That would be Xbox. Might it be time to retire the Zune name and roll the platform into the Xbox universe?



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iTunes Goes DRM-Free, Gets More Expensive…and Gets Cheaper?

By  |  Posted at 2:10 am on Tuesday, January 6, 2009

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ituneslogoIt might or might be announced this morning at Macworld Expo, but it seems inevitable: CNET is reporting that Apple has hammered out a deal to sell DRM-free music from Sony BMG, Universal, and Warner, joining EMI’s iTunes Plus DRM-less music in the iTunes Store. The agreement would finally give Apple DRM-free music from all the major labels–something it really needs given that Amazon.com and most other major purveyors of music downloads have lost the copy protection.

Amazon.com also undercuts Apple’s pricing on many tracks; CNET reports that Apple’s deal with the labels will force it to drop its flat 99-cent fee in favor of variable pricing, with hot new stuff sometimes costing more, and back-catalog songs going for 79 cents. Seems like a reasonable concession to me (and complete albums already go for varying prices at the iTunes Store).

I don’t recommend buying DRM-hobbled music, which means that don’t recommend buying the protected songs that still comprise the majority of Apple’s offerings. It’ll feel good if I can stop warning folks about the iTunes Store–and I’ll bet Apple is looking forward to losing the DRM as much as anybody at this point.



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Digital Music Continues to Take Off

By  |  Posted at 10:33 am on Friday, January 2, 2009

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One has to wonder if RIAA’s decision to stop suing file sharers may have anything to do with the fact that digital music is quickly becoming the format of choice among consumers. A survey released by Nielsen indicates that digital music continues to become a larger portion of the overall music pie.

A record number of both digital albums and tracks were sold during 2008, sporting increases of 32 and 27 percent respectively. 1.07 billion digital tracks were purchased, while 65.8 million albums were downloaded.

Overall, albums seem to be falling out of favor, with a 8.5 percent decrease in sales to 535.4 million units. Interesting factoid? Vinyl is back in style apparently: 1.8 milion LPs were sold during the year, nearly double that from last year.

In the digital realm, Leona Lews “Bleeding Love” took top honors in the singles category, followed by Flo Rida’s “Low” and Rhianna’s “Disturbia.” In albums, Coldplay’s Viva La Vida was the best selling album, followed by Jack Johnson’s Sleep Through The Static and the soundtrack to the 2007 film Juno.

Universal Music Group continues to be the largest purveyor of digital albums and tracks, garnering market shares of 27.8 and 31.8 percent respectively.



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iPods? How About iFrauds?

By  |  Posted at 6:40 am on Monday, December 22, 2008

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ifrauds-teaserLast week, for reasons too complicated to explain here, I wandered into a “liquidation sale” near my home. I didn’t find what I was looking for. But I encountered a bevy of bizarre music players that tried, with varying levels of energy and success, to look like Apple iPods. I snapped photos, and bought a freaky “iPlay.” If you’ve got a strong stomach, check out my report on all this, which I’m calling “iFrauds.”

View iFrauds slideshow



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Wake Up, World! Amazon’s MP3 Store Deserves Better. Doesn’t It?

By  |  Posted at 5:33 pm on Monday, December 15, 2008

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amazonmp3Over at All Things Digital, Peter Kafka is saying that Amazon.com’s DRM-free MP3 download store is a “miserable failure” as an iTunes Store rival at the end of its first year of operation. Judged in terms of market share, dollars, and cents, it’s hard to argue that it’s anything else: Kafka says that Amazon appears to have around seven or eight percent of the music download business, compared to Apple’s seventy-plus. If it’s possible to put a serious dent in Apple’s supremacy, Amazon hasn’t figured out how to do it…and neither have other DRM-free music merchants such as eMusic, Rhapsody, Wal-Mart, and Lala. iTunes is to digital music what Windows was for years to operating systems: A player so utterly dominant that it’s hard to figure out a scenario in which its share shrinks, let alone make it happen.

Continue reading this story…



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Songbird’s Open-Source Music Player Finally Takes Flight

By  |  Posted at 9:52 pm on Tuesday, December 2, 2008

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songbirdlogoWay back in February of 2006, I wrote about an early version of Songbird, a music-playing app that aspired to be an open-source rival to iTunes. I was guardedly positive. It took way longer than I would have guessed, but the Songbird folks finally unveiled an official version 1.0 of the application today. This final release bears surprisingly little resemblance to that first version. And while I’m still digging into it, I’m impressed.

Songbird’s interface still has some iTunes-like aspects, but it’s no longer the iTunes doppelganger that it seemed to be shaping up to be when I first looked at it. For one thing, it’s both a music player and a full-blown, Mozilla-based, tabbed browser–you can be listening to music in one tab and browsing the Web in another. A feature called mashTape automatically shows info, photos, and videos relating to the musicians whose stuff you listen to; it can also find local concerts by performers in your library. (I just discovered that Freda Payne will be here next April–maybe I’ll go see her.) It’s also got an add-in architecture so folks can extend its capabilities; several add-ons are already available.

In my 2006 post, I fretted about the fact that so much digital music was locked up with DRM that Songbird might not be able to deal with. Turns out I didn’t need to worry so much. For one thing, there’s far more DRM-free stuff out there today, thanks to no-DRM music stores from Amazon, Rhapsody, Lala, and others, as well as the iTunes Plus songs from Apple’s store. For another, Songbird can play songs protected with Apple’s FairPlay–something which I’m embarrassed to admit I didn’t know a non-Apple music player could do. (I think this feature only works on Macs, though.)

Songbird also imports iTunes libraries automatically. (It went reasonably well in my test, although Songbird imported videos which it then couldn’t play–and now it keeps telling me that it doesn’t know what to do with them.) It can also connect to iPods, but not, apparently, to iPhones as of yet.

This application isn’t perfect, but it’s inventive, fast, and surprisingly polished in most respects. It’s obvious that the Songbird folks have been busy over the past two years and nine months. If you love music and/or interesting free software, it’s very much worth checking out.



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MP3 Gets a Logo. Who’s Next?

By  |  Posted at 3:02 pm on Wednesday, November 5, 2008

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This is kind of clever: A bunch of music merchants in the UK have created a logo to tout the virtues of music in MP3 format:

mp3logo

MP3 is so pervasive that it’s easy to take it for granted–this campaign intends to promote it in the same way that big companies promote their proprietary formats, and therefore get consumers thinking about it and asking for it.

It’s a worthy experiment, and it got me thinking: What if other venerable file formats that are everywhere got their own promotional campaigns and logos? Here, I’ll get the ball rolling…

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Sonos on Your iPhone

By  |  Posted at 7:26 am on Tuesday, October 28, 2008

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The iPhone is many things, and holds the promise of becoming even more of them. And one of its emerging applications is to serve as the world’s ultimate programmable remote control–one with an infinitely customizable screen, a cool touch interface, and a direct connection to the Internet. I think the day may come when using iPhones and iPhone-like phones as remotes is every much a core purpose of these gizmos as making phone calls on them.

Case in point: Today, Sonos, manufacturer of the cool multi-room wireless music system, has released an application that lets you control its players from an iPhone or iPod Touch. It replicates the functionality of the company’s $400 remote control for free, and did so very well in a quick demo I got from the Sonos folks–you can wander around your house and use the iPhone to select the music that plays on Sonos’s little streaming music boxes. More on it after I’ve had a chance to try it for myself….



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Six Ways Lala Can Be an Even Better Music Service

By  |  Posted at 12:58 am on Friday, October 24, 2008

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On Monday evening, when Harry published a review of the newest incarnation of the Lala music service, I opened a new Firefox tab and headed there to see if his praise was justified. After over 72 hours of using Lala, I can say that I’ve found the music store I have been looking for since the Internet began.

Lala looks like it’ll meet success just the way it is. But it still lacks some features that could take it from a valuable Web 2.0 newcomer to a household name in digital music distribution–one that could be just as powerful and popular as Pandora or Last.FM. It is in that spirit that I offer these ideas for an even better Lala.

Continue reading this story…



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Lala’s Spectacular New Music Service

By  |  Posted at 8:12 pm on Monday, October 20, 2008

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For a couple of months now, I’ve been using a music service that’s been in a quiet (but open) beta period. It’s been kind of amazing. That service is the all-new version of Lala, and it’s officially throwing its doors open to the public today.

Among other things, Lala is:

–a service that sells MP3s (DRM-free, natch) for 89 cents apiece and streaming-only versions of songs (“Web songs”) for a dime (which can be applied later to the purchase of an MP3). Entire streaming “Web albums” are typically eighty cents. And most downloadable MP3 albums are aggressively priced–ones that go for $9.99 on iTunes are typically $7.49 on Lala, less than even the price-slashing Amazon.com download store charges. (Any download you buy includes a streaming version at no extra cost.)

–a service that will let you listen to scads of new music without paying even that one thin dime per streaming track, since you can stream any song that Lala has–and it has millions, from the four major labels and 170,000 independents–for free the first time you listen. (New members also get their first fifty Web songs for free, period.)

–a service which scans the music on your computer’s hard drive, identifies the songs, and puts them into your online library at Lala for free, so you can listen to them in any browser on any computer. Yes, this is a modern version of My.MP3.com, the nifty service that was killed by the music industry back in 2000. But this time around, Lala is paying the music companies so it’s all kosher. (I’ve wanted MyMP3 back since the day it went away, so I got kind of emotional when I saw that Lala had essentially replicated it for the moden era of digital music.)

–a social network that lets you discover new music by seeing what other folks are listening to, then listening yourself–again, for free if you’ve never heard a track before, and for a dime if you’ve listened once and haven’t already bought the Web version.

–an iPhone application that lets you stream your entire music to your phone; as long as you’ve got an Internet connection, the effect is a little like having an iPod with infinite capacity. (The iPhone app isn’t available yet, but I saw a preview and liked it; the company says it’ll arrive soon.)

Continue reading this story…



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Walmart.com Music “Buyers” Get a Reprieve

By  |  Posted at 10:44 pm on Friday, October 10, 2008

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There’s good news–sort of!–from Bentonville: Walmart.com, which had told folks who bought copy-protected music that it was shutting down the DRM servers that let them move their tunes from device to device, has relented. At least for the moment. Ars Technica has details, along with some good background on previous instances of big companies who gave up on DRM. In almost every case, they only made an effort to make their customers happy in the wake of a consumer backlash against their original plans.

It seems to be pretty clear that this cycle will end eventually, since DRM is rapidly disappearing. At least from music, since Wal-Mart and nearly every other purveyor of music downloads except Apple, Microsoft, and subscription services such as Napster and Rhapsody have gone completely DRM-free. (Video downloads are still almost always shackled with copy protection.)

I put “buyers” in quotes in the headline for this post because every time an entertainment merchant decides that maintaining DRM servers isn’t worth the hassle, it’s new evidence of an important point: When you buy anything that can be disabled or hobbled remotely, you didn’t really buy it. You’re just leasing it for an unspecified period. Wal-Mart’s change of heart means that period isn’t ending immediately for its customers, but it will end, apparently…and when it does, I think the right thing would still be for the company to give its customers their money back.



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Walmart.com Stiffs Its Music Customers

By  |  Posted at 12:15 am on Sunday, September 28, 2008

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It’s DRM deja vu all over again. Yet another major purveyor of copy-protected media has alerted the customers that purchased downloads from it that it’s shutting down its DRM servers, thereby crippling the stuff those customers bought. This time it’s Walmart.com and it joins Google, Microsoft, and Yahoo in what’s becoming a really predictable tradition of handling the situation poorly.

Wal-Mart, which has shifted its site’s music store to DRM-free MP3s (good), sent a e-mail to purchasers of its earlier downloads wrapped in Microsoft DRM advising them that it will shut down the DRM server as of October 9th. Once it’s done that, the tunes can no longer be transferred to new computers or devices; Wal-Mart suggests that customers burn CDs to prevent the music from becoming unusable, long-term.

What it apparently isn’t planning to do is give those “buyers” their money back for the songs they “purchased.” Google, Microsoft, and Yahoo all ended up having to do better by their customers than they originally intended; I hope that Wal-Mart, too, will issue refunds or credits. (Actually, I woulda hoped they would have learned from the other companies’ mistake and not replicated it in the first place.)

Remember, Wal-Mart’s music was promoted with Microsoft’s PlaysForSure tagline, one of the hollowest promises ever made in the history of personal technology. I don’t know how much it would have cost Wal-Mart to keep its DRM servers chugging, but I suspect it could have come up with the dough if it had considered PlaysForSure to be an obligation rather than hollow marketing copy.

It’s beyond debate: Any time you pay for music, movies, or other content that’s locked up with DRM that talks to a remote server somewhere, you’re not really buying anything. It can be taken away from you at the whim of the merchant, without you being able to do a thing about it–and the way things have gone so far, there’s every reason to think that most such content will eventually be taken away from the people who thought they bought it,



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slotMusic vs. CD: The Ultimate Comparison

By  |  Posted at 8:25 am on Monday, September 22, 2008

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slotMusic is an innovative new format format for music distribution. The tried-and-true Compact Disc is a quarter-century old. I compared ‘em point by point and found that the CD stacks up surprisingly well for an invention that predates memory cards, MP3s, iPods, iTunes, and music phones. Is it going too far to say that if the CD were introduced today, folks would hail it as a breakthrough. Maybe. But I know that if it went away right now, I’d miss it–and that I think it beats slotMusic hands down. Chart after the jump…

Continue reading this story…



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The World Probably Doesn’t Need slotMusic

By  |  Posted at 7:24 am on Monday, September 22, 2008

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Music is about to get microscopic. Flash storage kingpin SanDisk is launching slotMusic, which it calls an “innovative, new physical music format.” Actually, what it is is DRM-free albums sold on MicroSD cards, along with a USB adapter. According to the New York Times, the albums may cost $7-$10 apiece; according to GigaOm, the format will launch with 29 (count ‘em!) albums. SlotMusic has the support of major labels EMI, Sony BMG, Universal, and Warner, as well as physical music behemoths Best Buy and Wal-Mart.

SanDisk presumably sees slotMusic (whose site, incidentally, barely mentions SanDisk) as an opportunity to sell millions more flash cards a year. For consumers, though, I’m not sure if the format passes the “why?” test. Here’s SanDisk’s pitch:

“slotMusic cards enable consumers to instantly and easily enjoy music from their favorite artists without being dependent on a PC or internet connection. Users simply insert the slotMusic card into their microSD-enabled mobile phone or MP3 player to hear the music – without passwords, downloading or digital-rights-management interfering with their personal use.”

Continue reading this story…



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