Technologizer

More news from Barcelona’s Mobile World Congress: At a keynote by RIM’s Mike Lazaridis, he says that BlackBerries will get an all-new Web browser based on the same WebKit rendering engine used by the iPhone, Android phones, and Palm’s Web OS. It’s due later this year.

This demo shows both that the new browser looks like giant leap over RIM’s current, rudimentary one–and that the fact that most BlackBerries have small, non-touch screens still impacts the usability of browsing.

What, another BlackBerry outage?

Bloomberg is reporting a BlackBerry outage that affects e-mail for every BlackBerry user–not a unique occurrence. Given that companies with BlackBerries run their own servers, I’d love to see a coherent explanation of why RIM’s technology is such that a single point of failure can cripple its entire customer base…

(UPDATE: RIM says the outage is over.)

Apple’s iPhone continues it’s march toward market dominance, a survey released by ChangeWave Research on Tuesday indicates. From June to September, Apple’s share of the market jumped from 25 to 30 percent, while competitors RIM and Palm basically stayed unchanged over the same period.

RIM’s share fell 1 percent to 40 percent, while Palm’s share remained unchanged at 7 percent. It’s clear from these figures that the Pre has done little to fix the company’s woes, adding weight to the calls of “failure” from some industry watchers.

(It could also be due to the fact that the lady on those commercials is just creepy looking, but I do digress.)

The news gets even better for Apple: Over the next 90 days, 36 percent of those surveyed said they plan to purchase an iPhone in that period, compared with 27 percent for RIM and 8 percent for Palm. In other words, the iPhone’s share isn’t done growing yet.

Part of this success may also have a lot to do with customer satisfaction: Apple completely kills the competition here. 74 percent report being satisfied with their devices, with the next closest, RIM, coming in at 43 percent. You have to go to sixth spot to find Palm, with only a third satisfied — behind competiors LG, Sanyo, and HTC.

New BlackBerry Bold hits AT&T

…and T-Mobile has it too.

Screenshots of Google’s music service?

Google’s music partners: LaLa, iLike

Windows 7 pre-selling like hotcakes.

Apple to PCs: It’s war!

Bing to get Facebook, Twitter?

Time Warner Cable security hole.

RIM working on Webkit browser.

Why Nook’s a Kindle Killer.

Gizmodo reviews new white MacBook.

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The Boy Genius Report says that it is “pretty much confirmed” that Research In Motion will integrate full Flash and Silverlight run time support into its BlackBerry Web browser. If true, that would be a significant step in the transformation of smart phones into functional mini computers.

Flash and Silverlight are not just about games and streaming videos; the run times power Rich Internet Applications (RIAs). Adobe is promoting Flash to be used as a front end for business applications, and Microsoft is positioning Silverlight for business apps.

At SD Times, I have covered component makers that are releasing Silverlight controls (data grids, charts, UI controls) for line of business applications. After all, Silverlight is a subset of the .NET Framework, which is used for business applications.

With HTML 5, Web applications will become even more common, because it will have a built-in application container. Other techniques such as AJAX will also enable Web applications to run within a phone’s browser. (Nokia is betting that standard AJAX Web applications will become popular across its entire portfolio of S60 devices.)

Supporting Flash and Silverlight, assuming it happens, will bring a greater variety of applications to BlackBerry devices. Developers will be able to run their applications on Blackberries using the skills that they have today –without having to learn any specialized RIM technologies. That’s the way it should be; skills should be portable.

By embracing Flash and Silverlight, RIM would break out of the walled garden that smartphones have existed in, making itself more attractive and accessible to application makers. Consumers will win by being able to do more with their devices.

A TechCrunch article citing research by SquareTrade, a company that sells insurance plans for smartphones, says that Apple’s iPhone is “an accident magnet.” I wouldn’t have drawn that same conclusion.

SquareTrade’s report, “One-Third of iPhones Fail Over 2 Years, Mostly From Accidents,” should be viewed with skepticism. For starters, while SquareTrade used  a sample of many thousand smartphones covered by its warranty products, it didn’t cleanse its data (for instance by removing unlocked phones), and performed no statistical tests. Rightfully, the report includes the disclaimer:

SquareTrade has made efforts to ensure that the data we present is correct. SquareTrade makes no warranty, express or implied, about the accuracy of the data. SquareTrade is an independent third party, and has no affiliation with any of the handset manufacturers cited in this study. Users of the information in this document acknowledge that SquareTrade cannot be he liable for any damages whatsoever to any individual, organization, company, industry group or representative arising from the use of this data.

TechCrunch seized on the report’s findings that over 20% of iPhones have been damaged in the last 22 months, with cracked screens being the leading cause of damage. But the SquareTrade report doesn’t report on damage rates for other phone models, so it’s impossible to judge whether iPhones are any more likely to crack (or croak altogether) than other brands. Phones, after all, are more likely to get dropped than desktop PCs, HDTVs, or printers–no matter who manufactured them.

The study does say that iPhones are “significantly more reliable” than phones manufactured by Palm and RIM (9.9% of iPhones cited in the survey malfunctioned, versus 15.3% of BlackBerry and 19.9% of Treo phones). And it says that the iPhone 3G is a more reliable handset than the original iPhone.

My statistics are a bit rusty, but a common test called a T-test would have shown whether there was any significance difference between the iPhone’s likelihood of being damaged versus its competitors. The same goes for its supposedly higher manufacturing quality. Bottom line: It’s worth thinking twice before drawing conclusions about the iPhone from a single survey or news report. Colorful graphs always don’t tell us much.

Busy day for phone news…

Best Buy’s instant Pre rebate.

Unsubsidized, the Pre is $549.

Various small Google Reader tweaks.

iPhone sales double over 2008.

BlackBerries are selling well, too.

Acer to make Android phone.

Virgin America offers Wi-Fi everywhere.

Dell shows an Android netbook.

Hulu preps for UK launch.

Will Google partner with Twitter?

Pandora’s paid app is cool.

Do you drive while texting?

Never assume RIM is toast:

BlackBerry Curve outells the iPhone.

Two trends conspiring against Microsoft.

11.6″ EeePC on its way.

Navigon exits North American market.

“Houdini’s” a great phone name.

MySpace formulates its turnaround strategy.

Myst for iPhone: It’s humongous!

WiiMotion Plus on sale.

The White House gets social.

The world’s lamest cell phones.

I got real excited when I heard about the new Facebook application 1.5 for BlackBerry phones, thinking it would provide the same functionality as is delivered on my iPod Touch or my wife’s iPhone. Question is, does it even come close to the iPhone interface, or does it leverage the strength of the BlackBerry?

I instantly appreciated the following improvements on my BlackBerry Bold:

• Viewing comments on someone’s status.  Hard to imagine, but no, you couldn’t do that before on a BlackBerry.
• Commenting on a status update and commenting on those comments.
• Connecting your Facebook contacts to your BlackBerry’s contacts.  Here is where it gets really interesting.  While in Facebook 1.5, you choose a contact and it gives you the option choose to “Connect to BlackBerry Contact”.  You then get the chance to “Select Contact” from your BlackBerry address or create a “New Contact”.  If the person already in your BlackBerry address book it marks that contact as a Facebook contact then places the avatar picture in the BlackBerry address book.  If it’s a new contact and you choose “New Contact”, it creates a new one in the BlackBerry address book.  In either case, if you don’t have the person’s phone number, it will send a message asking them for it.
• Connecting your Facebook messages to the BlackBerry’s inbox. Message integration is easy to explain… you see Facebook messages in the BlackBerry’s universal inbox with a Facebook icon to let you know it’s from Facebook.  You can also go into BlackBerry messages and select “Facebook”, to send a message over FaceBook.  I can also go into my BlackBerry address book, choose a friend on FaceBook, then either send that person a message, write on his or her wall, or poke him or her.  This leverages the BlackBerry’s universal inbox and address book.
• Connecting your FaceBook calendar to BlackBerry’s.  I did not try out the calendar function as I don’t use that in Facebook.  I did go into the BlackBerry calendar and it would allow me to pick “Send using FaceBook.”

So the new FaceBook 1.5 BlackBerry application does leverage BlackBerry’s strengths.  This is impressive to me as I believe for my uses, BlackBerry has a superior universal inbox, calendar, and address book.  But I still want some of the items available on the iPhone, such as the application bar and the ability to easily view photos, links,  the live feed, notes, and other apps.  I can’t have it all!

If you have a BlackBerry and want to give the new Facebook a spin, try it out here. Here are a few images of it in action:

BusinessWeek is reporting that RIM is close to opening an online application store for its BlackBerry smartphones that will provide its customers with an experience similar to Apple’s App Store. Microsoft, Nokia, and Palm application stores are expected to follow.

Imitation is the sincerest form of flattery, but for Apple’s competitors, it’s a matter of necessity. Apple offers iPhone users a seamless experience for discovering, purchasing, and upgrading their applications. The competition lags far behind, but is preparing to counter punch.

The first punch comes from RIM. It will launch its application store in Las Vegas at the CTIA wireless conference, according to the BusinessWeek report. RIM has a fair number of applications available for its platform, but the selection is still limited in comparison to other mobile platforms. That shortcoming was something that I did not like about my BlackBerry, as well as having to reboot my phone every time I installed a new application.

Microsoft’s upcoming store, which it calls Marketplace, has a lot of potential. If Microsoft knows anything, it’s how to keep developers that use its platforms and tools happy. There are already a good number of applications available for Windows Mobile, and I think that Marketplace stands a good chance of being be a decent offering.

The same goes for Nokia. The Symbian operating system is still the most widely used mobile operating system in the world, and there is no shortage of applications available for its devices. The problem has been finding and installing them.

If other phone OS companies open decent storefronts, the iPhone will be less differentiated from the crowd. But Apple may have already gained brand loyalty during the iPhone’s period of App-Store uniqueness. I’m not what you would call a fanboy, but there would have to be a really compelling offering for me to switch to another device from my iPhone. Regardless of what I buy next, I’m just happy that I will have better products to pick from as a consequence of Apple’s leadership and the rest of the industry’s tendency to follow its lead.

Singing the macro-economic woes, Finnish telecommuncations giant Nokia has decided to cut production and to close one of its R&D sites. Ultimately, the company has failed to capitalize on the strength of the smartphone market.

Nokia is reducing production at its plant in Salo, Finland, and has begun to phase in furlough days that will affect 20 to 30% of the plant’s 2,500 employees, on a rotational basis. The company is also shuttering its facility in Jyvaskyla, Finland, costing 320 people their jobs.

Nokia told investors in January that it expects cell phone demand to fall 10 percent in 2009. However, it managed to increase its share of the worldwide mobile market in 2008 even while demand was weakened by lowered consumer confidence, according to a September 5 report by Nordic Business Report. It experienced a 69 percent drop in its 2008 fourth-quarter net profit.

In many markets, Nokia’s sales grew–it’s the U.S. market that has remained its albatross. RCR Wireless News reported in July that Nokia claimed 40% of the market in 2008, and its sales were particularly strong in the Asia-Pacific region, Latin America, and Middle East.

The company is relying upon high-end smartphones to help them cope with economic crisis, the Wall Street Journal reported in a December interview with Jonas Geust, vice president of Nokia Nseries unit. The smart phone market is growing, but Nokia is not a benefiting much. It is losing out to fierce competition from Apple and Research In Motion.

It seems counterintuitive for Nokia to cut its expenses when its most advanced devices are failing to sell. The 5800 XpressMusic, Nokia’s initial answer to the iPhone, lacked multitouch capabilities. That should have been an indication that it needed to invest more, not less. I don’t see how a move away from innovation is good for customers.

Yes, you can be the President of the United States and a denizen of the 21st century, apparently–at least when it comes to cell phones. The U.S. government has figured out how to mod a BlackBerry for super-secure communications, giving President Obama the ability to use the gizmo he feared losing for routing and personal communications. He’s relieved, I’m sure. And I’m relieved–the position is enough of a guy in a plastic bubble already, and there’s something basically unhealthy about the notion that the job is incompatible with modern means of communications. (Let’s hope we never have another leader of the free world who thinks it’s called “the Google.”)

All of which leaves one burning question: Just which BlackBerry model does the president tote? I suspect he’s an 8800 man, although I wouldn’t rule out the idea that he’s upgraded to a Bold.

In a semi-related story, the Washington Post has a good (if alarming) story on the very low-tech White House that the Obama administration is inheriting, with a great quote from spokesman Bull Burton: ” “It is kind of like going from an Xbox to an Atari.”

I haven’t laid eyes on a BlackBerry Storm in person yet. More to the point, I haven’t laid fingers on one–so I have no first-hand impressions of how the first touch-screen BlackBerry compares to traditional BlackBerries, the iPhone, and other alternatives. But a gazillion reviews hit the Web today–so many, in fact, that I can’t read every word of every one.

So I’m doing what I often do: skipping to the last paragraph in hopes that it’s a useful, pithy summary of the review’s buying advice. And I’m finding that almost all of them are at best pretty diffident about this phone. Especially given the fact that BlackBerries tend to get good reviews.

After the jump, a bunch of last paragraphs for your perusal…
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I’ve written several times about RIM’s BlackBerry Bold–mostly with an an impatient edge in my voice, since I first got to try one way last spring and thought it would come out on AT&T at around the same time that the iPhone 3G arrived in mid-July. AT&T took longer to decree the phone ready for prime time than anyone expected–a good thing, apparently–but it’s reached its comfort zone. The company has announced that the Bold will go on sale on November 4th; it’ll cost $300 with a two-year contract.

To recap, the Bold is the next-generation full-sized BlackBerry: It’s got 3G data capability, an excellent screen (the same resolution as an iPhone, but more dots per inch). improved software with what looks like a decent browser and new media apps, and, yes, a very real physical keyboard. I’ve lost track of the number of BlackBerry users who have asked me about it over the past few months, and the number of times I’ve told them to hold off on jumping ship to the iPhone until they were able to try out a Bold. My gut is that there are a lot of BlackBerry users who have no desire to give up their clicky little keyboards, but want a hipper phone–and therefore there may be a big pent-up demand for a phone like the Bold.

The Bold has taken so long to make its appearance that it risks never getting a chance to be the newest, coolest BlackBerry: Verizon will be shipping the BlackBerry Storm soon, too, and its touchscreen makes it a more strikingly different type of BlackBerry than the more evolutionary Bold. I haven’t tried the Storm yet. But no matter how cool it turns out to be, I think there’s going to be a very large market for BlackBerry devices with real QWERTY keyboards for a long time to come.

Much more to come on the Bold once we get our hands on one for a full review.

The T-Mobile G1, the Nokia 5800 XpressMusic, and now the BlackBerry Storm. The iPhone-like touchscreen phones are coming at us fast and furious. And while the Storm doesn’t look to be the mythical “iPhone killer” that folks like to talk about, it’s the most interesting iPhone rival from a hardware standpoint.
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