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	<title>Technologizer &#187; Surface</title>
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		<title>Technologizer &#187; Surface</title>
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		<title>After Two Years, Microsoft&#8217;s Surface Tabletop Computer Hasn&#8217;t Revolutionized Anything. Yet.</title>
		<link>http://technologizer.com/2009/05/22/after-two-years-microsofts-surface-tabletop-computer-hasnt-revolutionized-anything-yet/</link>
		<comments>http://technologizer.com/2009/05/22/after-two-years-microsofts-surface-tabletop-computer-hasnt-revolutionized-anything-yet/#comments</comments>
		<pubDate>Fri, 22 May 2009 23:23:16 +0000</pubDate>
		<dc:creator>David Worthington</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Surface]]></category>
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		<description><![CDATA[When Microsoft unveiled its Surface tabletop computer two years ago, the company vowed to &#8220;break down traditional barriers between people and technology.&#8221; The revolution has not happened&#8211;yet. Microsoft is expanding Surface into new markets, but adoption has thus far been confined to customers in specific markets. Last summer, the company embarked on pilot programs with [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=technologizer.com&#038;blog=3849727&#038;post=12162&#038;subd=technologizer&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-full wp-image-12170" style="margin:8px;" title="Microsoft Surface" src="http://technologizer.files.wordpress.com/2009/05/microsoftsurface.png" alt="Microsoft Surface" width="180" height="164" />When <a href="http://www.techcrunch.com/2007/05/29/microsoft-announces-surface-computer/">Microsoft unveiled its Surface tabletop computer</a> two years ago, the company vowed to &#8220;break down traditional barriers between people and technology.&#8221; The revolution has not happened&#8211;yet. Microsoft is expanding Surface into new markets, but adoption has thus far been confined to customers in specific markets.</p>
<p>Last summer, the company embarked on pilot programs with AT&amp;T and <a href="http://www.seattlepi.com/business/374884_msftsurface14.html">Sheraton Hotels</a> that set specific goals. AT&amp;T wanted to make its retail experience more enjoyable and engaging (selling more products in the process). Sheraton, meanwhile, was attempting to re-brand itself, and wanted to be associated with an innovative product, said Matthew Champagne, director of product management for the Surface team at Microsoft.</p>
<p>The AT&amp;T pilot program ended one month ago, and its Surface units now sit in AT&amp;T&#8217;s labs, he said, adding that Sheraton still has Surface deployed at its hotels. Beyond those tests, Microsoft has been targeting automotive dealerships, financial services, health care and hospitality services, and retailers, as well as the public sector.</p>
<p>Today, Surface is available in both the United States and Canada, in addition to 12 new markets in Europe, the Middle East and Africa, Champagne said. However, the question remains: where can you find one in the wild?</p>
<p>Customers remain few in number, but Champagne noted that Surface has had a positive affect on its customers&#8217; bottom line. The i-Bar in Harrah&#8217;s Rio Las Vegas casino experienced an 19% increase in sales after it deployed Surface, and Barclay&#8217;s Bank at Piccadilly Circus in the UK experienced a 50% increase in sales for one product through Surface, he said.</p>
<p>Other deployments can be found at Bank of America in Charlotte, NC (another pilot), and Cook Children&#8217;s Health System in Fort Worth, TX. Cook&#8217;s is using Surface to rehabilitate patients through <a href="http://news.softpedia.com/news/Microsoft-Puts-a-Digital-Touch-on-Healthcare-108872.shtml">interactions with objects</a> and the PC&#8217;s ability to recognize them, he said.</p>
<p>First responders used Surface to coordinate their efforts at the 2009 Super Bowl in Tampa, FL. In that instance, Surface was integrated with mapping technology to provide authorities with a bird&#8217;s eye view of incidents that required their attention.</p>
<p>While Champagne did not say what new form factors Microsoft would introduce in the future, he did not rule it out smaller versions of Surface, saying that it would be a &#8220;natural progression&#8221; of the technology to become miniaturized.</p>
<p>Additionally, the company now has nearly 200 partners in the Surface ecosystem helping Microsoft to design new interaction roles for applications that leverage multi-touch, he added.</p>
<p>According to a <a href="//news.bbc.co.uk/2/hi/technology/7945154.stm">recent BBC report</a>, the next generation of the technology will not surface for another two to three years. It&#8217;s also possible that Microsoft is preparing a <a href="http://bigtech.blogs.fortune.cnn.com/2008/03/26/microsoft-surface-consumer-version-in-2011/ 5000-10000">consumer version</a> that would cost between $5,000-$10,000. (Current Surface setups typically cost $10,000.)</p>
<p>Surface could introduce a new paradigm for computing to the living room, but its cost remains prohibitive. It will be years before the typical household has computerized furniture a la Star Trek, but I believe that Microsoft has been  pragmatic enough with its expectations for the technology that Surface will be around when that does happen.</p>
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			<media:title type="html">David Worthington</media:title>
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			<media:title type="html">Microsoft Surface</media:title>
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		<title>iPhone 3G: Will a Software Fix Solve the Glitch?</title>
		<link>http://technologizer.com/2008/08/14/843/</link>
		<comments>http://technologizer.com/2008/08/14/843/#comments</comments>
		<pubDate>Thu, 14 Aug 2008 16:27:30 +0000</pubDate>
		<dc:creator>Harry McCracken</dc:creator>
				<category><![CDATA[T-List]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[iPhone]]></category>
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		<category><![CDATA[Surface]]></category>
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		<description><![CDATA[Another day, another iPhone story at the top of the T-List. The bad news is that reports of troubles with the superphone appear persist; the good news is that fixing them may be relatively simple. iPhone 3G: Choked by a Chip A few days ago, I blogged about reports that a lot of iPhone 3G [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=technologizer.com&#038;blog=3849727&#038;post=843&#038;subd=technologizer&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-full wp-image-370" src="http://technologizer.files.wordpress.com/2008/07/tlist7.png" alt="" width="231" height="74" />Another day, another iPhone story at the top of the T-List. The bad news is that reports of troubles with the superphone appear persist; the good news is that fixing them may be relatively simple.<br />
<span id="more-843"></span></p>
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<div style="padding:0 12px 12px;"><strong>iPhone 3G: Choked by a Chip</strong><br />
A few days ago, I blogged about reports that a lot of iPhone 3G users were suffering from dropped calls and other glitches. I said mine seemed to be fine&#8211;and naturally, the moment I said that, it began dropping calls. BusinessWeek is reporting that an Infineon chip inside the phone may be creating problems when the phone switches from 3G to EDGE mode. That raises scary visions of Apple needing to perform a massive recall, but the good news is that the BW story also reports that the company plans to fix the problem with a software update, not a hardware repair. Apple hasn&#8217;t commented on any of this; let&#8217;s hope that what it&#8217;s determined what&#8217;s going on, it tells the rest of us.</div>
<div style="padding:0 12px 12px;"><strong>Read more at:</strong> <a href="http://www.businessweek.com/technology/content/aug2008/tc20080813_430402.htm">BusinessWeek</a><a href="http://government.zdnet.com/?p=3923"></a></div>
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<div style="padding:0 12px 12px;"><strong>Sheraton Gets Surface</strong><br />
Five Sheraton hotels are getting Microsoft&#8217;s <a href="http://www.microsoft.com/surface/index.html">Surface tabletop computer,</a> in a version that will provide local information, a juxebox-style music player, and information about Sheraton properties. I <a href="http://www.slate.com/id/2167565/">like Surface and think it&#8217;s one of the more intriguing devices I&#8217;ve seen from Microsoft or anyone else in awhile</a>. But the darn thing (which I first saw demoed in January 2007) is rolling out in slow-motion, and none of its applications so far sound all that spectacular. It&#8217;s still not clear to me whether it&#8217;s a Microsoft vanity project or something that might have quite a bit of impact on the way we use computers.</div>
<div style="padding:0 12px 12px;"><strong>Read more at: </strong><a href="http://arstechnica.com/journals/microsoft.ars/2008/08/13/sheraton-becomes-second-microsoft-surface-customer">One Microsoft Way</a><a href="http://www.twice.com/article/CA6586751.html"></a><a href="http://www.appleinsider.com/articles/08/08/06/apple_poised_for_special_event_this_september.html"> </a></div>
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<p align="left"><img class="alignleft size-full wp-image-355" style="margin:6px 6px 0;" src="http://technologizer.files.wordpress.com/2008/07/tlist32.png" alt="" width="42" height="52" /></p>
<div style="padding:0 12px 12px;"><strong>In Case of Emergency, Use Twitter</strong><br />
A Chinese citizen journalist picked up by the security patrol at the Olympics used <a href="http://www.twitter.com">Twitter</a> to alert his friends and followers to his predicament. It&#8217;s the latest example of Twitter being used as a sort of emergency broadcast system, along with the stories of a Twittering American arrested in Egypt and Twittering victims of the Chinese earthquake. Sadly, my immediate response to the news was this: Does the Chinese government know about Twitter, and if not, will they block access to it the moment they learn it exists?</div>
<div style="padding:0 12px 12px;"><strong>Read more at: </strong><a href="http://venturebeat.com/2008/08/14/twitter-joins-the-olympics-as-a-chinese-journalist-cries-out-for-help/">VentureBeat</a>, <a href="http://globalvoicesonline.org/2008/08/14/china-citizen-reporter-zuola-carted-off/">Global Voices</a></div>
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<div style="padding:0 12px 12px;"><strong>Beacon: It&#8217;s Baaaaaaack&#8230;in Court</strong><br />
Facebook is&#8230;er, faced with a class-action lawsuit in California over Beacon, the <a href="http://en.wikipedia.org/wiki/Beacon_(Facebook)">controversial advertising system</a> that linked together Facebook users&#8217; activities on multiple sites and alerted their friends to actions such as renting a movie or buying a T-shirt. I&#8217;m of two minds here: Beacon as originally implemented was way too cavalier with Facebook users&#8217; privacy, but any damage done to users was so minor that I&#8217;m not rooting for anyone to milk the company for gazillions of dollars through the class-action suit. If the legal wrangling causes big companies to think twice before getting creative with users&#8217; personal data, I guess it&#8217;ll serve a purpose.</div>
<div style="padding:0 12px 12px;"><strong>Read more at:</strong> <a href="http://www.networkworld.com/news/2008/081308-facebook-faces-class-action-suit-over.html">Network World<br />
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<div style="padding:0 12px 12px;"><strong>Free Software Has Rights Too</strong><br />
The federal appeals court in Washington has ruled in a case involving model-railroad hobbyists squabbling over a piece of open-source railroading software and whether its creators can place limits on its use even though it&#8217;s free. The court ruled that the fact software is free doesn&#8217;t mean that anyone&#8217;s free to use it in ways that its creators don&#8217;t wish to permit. I love open-source software and am in favor of the people who create stuff having a lot of control over its fate&#8211;but I&#8217;m also startled that this question hadn&#8217;t been settled years ago. <em>Of course</em> free software should receive the same legal protections as software that costs money.</div>
<div style="padding:0 12px 12px;"><strong>Read more at: </strong><a href="http://www.nytimes.com/2008/08/14/technology/14commons.html?_r=1&amp;partner=rssnyt&amp;emc=rss&amp;pagewanted=all&amp;oref=slogin">New York Times</a><a href="http://valleywag.com/5036441/firefighters-douse-a-burning-building-on-apples-campus"></a></div>
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