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Red Ring of Death Nightmares Are Over, Says Microsoft

rrodAre the Xbox 360-killing problems that cause the infamous Red Ring of Death gone? And will people who send in their consoles for repairs have to cycle through the process multiple times to get a real fix?

Over at Edge, Kris Graft put those questions to Microsoft’s Aaron Greenberg, who said the console’s biggest technical woes have come to pass. “We’ve put the worst behind us on this, but we know there are a few lagging systems, and so we want to take those and make it right,” Greenberg said. Asked about the technical nitty-gritty of hardware updates, Greenberg wouldn’t answer, saying that Microsoft’s attorneys “would not allow me to say that.”

In the summer of 2007, Microsoft fessed up to an “unacceptable number” of defective systems. We’ve heard of failure rates as high as 30 percent — which I’m skeptical of — but the company never provided specifics. In any case, all console owners were given an extended 3-year warranty should any red ring problems arise.

Since then, new Xbox 360s received an upgrade. These so-called “Jasper” models feature a new motherboard and a smaller, cooler-running GPU. This is huge, because ATI’s original graphics card was at risk for overheating, thus warping the motherboard and putting undue stress on solder joints. Greenberg said the improvements that went into the new models also go into repairs.

In stores, different Xbox 360 models aren’t clearly marked on the packaging. If you’re considering a new console, look for “12,1A” where the power information is listed on the back of the box. Greenberg, always restrained when he’s talking about this stuff, told Ars Technica last month that Microsoft obscures that information because it wants customers “to buy with confidence,” he said. “They shouldn’t, you know, get hung up on the internal components of the device.” (Read: We don’t want them to worry that it’ll brick.)

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Google Search for Barack Obama Reveals Racial Epithets

A reader tipped us off to the appearance of racial epithets in searches for Barack Obama on Google. When performing a search for our current president, on the first screenful you’ll be greeted with the N-word. Yep, that one.

Apparently someone went into the Wikipedia entry for President Obama at about 11:44pm ET last night, deleting the entire entry to read the epithet three times over. The wording was in such a position that Google’s crawlers picked it up.

The edit was quickly reversed in two minutes. However it apparently was not fast enough for it not to be crawled by Google’s servers. Below is the screenshot. As this is a family site, the front page version has been edited. A uncensored version is posted after the fold.

wikipediacensored

If anything, this goes to strengthen the argument which seems to be brewing lately over whether Wikipedia should become more stringent over who it lets edit its postings.

Incidents like this are a perfect example of why it should happen. If Wikipedia wants to be a reliable resource, it may be time for the site to start vetting its writers. It’s good that people want to help, but there’s people out there who have nothing better to commit than stupid antics like this.

I have a request for comment out to Google and Wikipedia on the situation, but I’m not expecting much other than a canned response.

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D’oh! Prosecution Stumbles Badly in Pirate Bay Trial

I think we all can agree that The Pirate Bay makes much of its living off of piracy. Well, if it wasn’t for the apparent ineptitude of Swedish prosecutors in the trial against the site, we might have that set in stone legally. Not so fast.

tpbAccording to TorrentFreak, the prosecution’s weak evidence will lead to at least half of the charges against Pirate Bay being dropped. It has been ruled that the prosecution cannot use .torrent files as evidence of TPB’s wrongdoing, as there is no clear correlation between the site and the illicit files.

There is still charges of “assisting and making available” infringing files hanging over the site’s head, but any allegations of actually participating in the act will now need to be withdrawn.

Why is The Pirate Bay getting away with it? It seems that the prosecution built its case around the fact that BitTorrent’s “trackers” (a server that assists in connecting two peers to initiate and continue downloads) were reproducing the files, thus making them liable.

However, in building this evidence, they were not able to show that TPB’s trackers were actually being used. OOPS.

Wounded but still fighting, the record industry insisted the case was still not over, calling the dismissal of those charges a “technicality” and that prosecutors could now focus on the crux of the case, the fact that the site makes available illicitly copied files.

As for The Pirate Bay? Defiant as ever. “EPIC WINNING LOL” commented TPB admin brokep on Twitter this morning.

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Sirius XM Avoids Bankruptcy – Barely.

xmsiriusMel got his way, and kept EchoStar at bay (that unintentionally rhymed). Liberty Media, which owns and operates DirecTV, will invest $530 million in the troubled company in the form of several loans, including $250 million right away. That up front payment will help Sirius XM to pay off the $171.6 million of debt due today.

The rest of the funds would go towards funding the day to day operations of the company. The second phase of the loan would go to pay off debts owed by XM Radio, which has its own set of financial problems.

In return for the much needed infusion of cash, Libery Media would get seats on the board and enough stock to represent a 40% stake in the company. It also means that Karmazin has a much better chance of keeping his job.

“We are pleased to have come to this agreement with Liberty Media, particularly in light of today’s challenging credit markets. Liberty’s investment is an important validation of what SIRIUS XM has already achieved and a vote of confidence in what we will achieve,” he said in a statement announcing the deal.

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Mobile World Congress: Resolution Revolution

Technologizer @ Mobile World CongressI didn’t mention Toshiba’s TG01 in my roundup of Mobile World Congress phone debuts, since Toshiba avoided the rush by announcing the phone a few days early. I got a little hands-on time at Toshiba’s booth today, and while it turned out the prototypes on hand weren’t really ready for prime time–touch input was achingly slow when it worked at all–the phone’s screen resolution made a major impression.

The TG01 is one of several new phones at the show to sport a 480-by-800 display–others include LG’s Arena and HTC’s Touch Diamond2 and Touch Pro2–which gives it 2.5 times more pixels than the iPhone’s 320-by-480 screen. Toshiba also says it incorporated technology from its Regza flat-screen TVs into the TG01’s screen, and while I don’t know if that’s hype or mundane fact, the results are impressive.

What will more pixels bring to phones? Prettier interfaces, for one thing, since it’ll let typography look crisper at the same font size, for instance. And high-res phones will be able to fit more of a Web page or document on screen at once (although at some point it’ll be debatable if that’s a benefit–if text is too teeny-tiny it’ll cause eyestrain).

I’m not sure if any of the high-res handsets at MWC fully take advantage of the potential of the extra pixels–the iPhone has a slicker interface than the TG01 despite its resolution handicap. But I’m looking forward to what the technology will permit in future phones, and I’m wondering how long it’ll be until there’s an iPhone that matches it. Resolution is one of several ways in which the new phones at the show are leaping past Apple’s phone from a hardware standpoint–while continuing to lag it on the software front. More on that in a future post.

Oh, and when I do get a high-resolution phone it most likely won’t be the TG01: Toshiba doesn’t sell handsets in the U.S., and has no plans to bring this one stateside.

Toshiba TG01

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Mobile World Congress: One Day, Sixteen New Phones

cheatsheetPhones. More phones. Phones that look a lot like iPhones, except for the ones that don’t. Phones that may never show up in the good old US of A. Phones that are full of style, and ones that seem to be devoid of discernible personality. That, in short, was my Monday at Mobile World Congress in Barcelona, where I spent the entire day bopping from press conference to press conference, learning about new handsets from most of the major manufacturers (as well as laptop titan Acer, which announced today that it’s getting into the phone biz).

I wrote about some of the day’s debutantes as I encountered them, but missed others. And while the show is teeming with journalists who are cranking out a surging sea of stories on all the announcements, I’m not sure if anyone’s trying to put as much as possible in one place.

So here’s a stab at a convenient, concise guide to nearly every new phone I encountered as of Monday evening (I left off a couple of far-off models which Acer mentioned only fleetingly and cryptically). Most of these phones have been announced only in GSM models, except for the two HTCs. Nobody revealed anything about American carriers today, although in some cases you might be able to make educated guesses.

The fact that a spec isn’t mentioned doesn’t indicate a phone doesn’t have it–in some cases, the manufacturers provided something less than full information, and I’m not trying to provide all the ones they did mention (all these phones have basic stuff like Bluetooth, and I stopped short of listing info like their dimensions and the media formats they support). If you know more about any of these models than I do, please speak up.

And one last note: Yes, I know that it’s increasingly tough to judge phones by their hardware specs. In the post-iPhone era, it’s the software that gives a handset much of its functionality and character. I didn’t get to touch most of these phones at all today, and certainly didn’t spend enough time with any of them to come to conclusions about the quality of their interfaces. But even today, specs and other basic facts mean something–and after the jump, I’ll give you plenty of ’em to chew on…

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Acclaim’s Music Game Approach Could Please Labels

rockfreeThe massive multiplayer music game RockFree has been in public beta for a while now, and will launch for real in a few weeks. When that happens, players will get a taste of the revenue model that’s built to please record labels more than that of Rock Band and Guitar Hero, VentureBeat’s Evan Van Zelfden reports.

In those console hits, the publishers paid a flat fee to license each song, with Activision paying $20,000 per track. Naturally, the troubled music industry gets irritated when the game franchises then rake in millions of dollars, or billions in the case of Guitar Hero.

Acclaim won’t pay any licensing fees at all. Instead, CEO Howard Marks said his company will hand over 20 percent of the revenue from microtransactions to a song’s master holder and publisher.

The otherwise free-to-play game includes three playlist “slots” that can be filled with selections from an online library or uploaded by users. Players can purchase more slots at $1 a pop, and Marks expects that the average user who chooses to pay will fork over $14 per month for this privilege. Warner Music — whose CEO, Edgar Bronfman Jr., called the flat fees for Guitar and Rock Band “paltry” — is in the database for RockFree.

I’m a little skeptical that RockFree will be more lucrative for record labels. At 20 cents for every new track, 100,000 transactions per song are needed to equal what Activision was paying for its Guitar Hero tracks. And the problem with that is, RockFree kind of stinks. Massive multiplayer perks aside, banging out guitar tracks on a computer keyboard doesn’t compare to wielding a fake plastic instrument — which isn’t as cool as playing a real instrument, but that’s another story.

This arrangement will probably work out nicely for the companies involved because it’s happening on a smaller scale. I don’t expect it to shake up how the bigger console franchises are doing business.

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Microsoft’s Windows Mobile Phone News…Er, Make That Windows Phone News

Mobile World CongressMicrosoft’s press conference at Mobile World Congress turned out to feature a bunch of stuff that had already been subject to previews, rumors, and/or leaks: Windows Mobile 6.5, the “My Phone” wireless backup/sync service, and an app store known as the Marketplace.

The company is also announcing that it wants people to call the phones that run its operating system just “Windows Phones,” rather than Windows Mobile ones, even though the OS is still known as Windows Mobile–continuing a long and proud legacy of confusing terminology and pointless name changes for Microsoft mobile products (anyone but me remember oddities such as “Palm-Size PCs“?).

It’s obvious to all that Microsoft lags so far behind Apple when it comes to next-generation phone OSes that it’s not even a race yet; it’s not yet even at the point where what it’s playing is catchup, and it’s going to take awhile to get there. And Windows Mobile 6.5 is, as the name suggests, a half-step towards a competitive modern smartphone OS, and it isn’t shipping until later this year. That said, it doesn’t look bad when judged solely as an upgrade to today’s Windows Mobile. It’s less of a shameless copy of the iPhone than most of what I’ve seen at the show so far, I like the revised home screen (with direct links to appointments, voicemail messages, etc.), and the new Internet Explorer looks like it gives Windows Mobile its first default browser that isn’t pretty darn dreadful. (And Microsoft bragged today that the new IE supports Flash, although I wonder if they meant the dumbed-down version known as Flash Lite–their demo involved a mundane rotating series of photos rather than video or interactivity.)

Windows 6.5’s interface is a somewhat uneasy blend of old-style Windows Mobile elements and more streamlined, touch-driven elements (although it won’t support multi-touch). Microsoft’s marketing message for the OS rests in large part on the notion that you want the familiarity of Windows on a phone, but Windows Mobile is now in an odd no-man’s-land in which it retains some Windows interface aspects that never works very well on a phone (like a menu bar full of tiny icons), but mixes them with stuff that has nothing to do with desktop Windows, thereby making the OS less than utterly familiar.

(Side note: When Apple brought OS X to the iPhone, it redid the interface from scratch to make sense on a tiny screen, and it doesn’t particularly play up the phone operating system’s kinship with its desktop brethren.  It’s the opposite of Microsoft’s strategy, and it seems to work…)

I also wonder whether hardware manufacturers are growing impatient with the state of Windows Mobile: The press conference included guest appearances by representatives of LG and HTC who waxed enthusiastic about version 6.5, but both companies also unveiled phones today that place their own touch-centric interfaces on top of Windows Mobile 6.5 (LG’s GM730 and HTC’s Touch Diamond2 and Touch Pro2).

Microsoft briefly showed My Phone–which looks more backup-centric than Apple’s Mobile Me, with the ability to schedule regular backups to take place wirelessly at odd hours when you’re not using your phone–and didn’t have much to say about the Marketplace store other than that they’re announcing it.

The tone of this afternoon’s press conference was humble,  and, at the end, a tad defensive–Steve Ballmer concluded by saying that he hoped anyone who questioned Microsoft’s commitment to mobile products was less “confused” after seeing the new offerings. I can’t see the company not making operating systems for phones–long term, it’s a more important business than OSes for traditional PCs–but it’s still not the least bit clear how it’s going to truly get back in the game.

After the jump, Technologizer’s exclusive fuzzy photos of Ballmer and some Windows Mobile 6.5 interface highlights…

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