In 1987, then CEO of Apple John Sculley described a device known as the “Knowledge Navigator” in his book Odyssey. Described in its simplest terms, it was a personal assistant that allowed the user to navigate information in an interactive way. The user would be able to speak in natural language, and the artificial intelligence would reason out the intention of the user. Watch it in action in this vintage Apple-produced video.
As you can see, the interaction is very human-like. The command-based method of interaction –which is so common in the voice recognition platforms of today — is nowhere to be found. This method is just not the way the average person thinks. While us techies may think in this manner, everyday consumerS would be more comfortable talking to the device because they don’t have to remember a set of commands.