Security researcher Dan Rosenberg says that most of the hubbub over Carrier IQ is overblown–but there’s still reason to be concerned.
Based on my research, CarrierIQ implements a potentially valuable service designed to help improve user experience on cellular networks. However, I want to make it clear that just because I do not see any evidence of evil intentions does not mean that what’s happening here is necessarily right. I believe the following points need to be addressed. Note that most of the burden in this situation falls not on CarrierIQ but on the handset manufacturers and carriers, who are ultimately responsible for both collecting this information and establishing service agreements with consumers.