Tag Archives | Yelp

Google Hotpot Advances the Assault on Yelp

Posted by Jared Newman on November 16, 2010 at 11:28 am

For a while, Google’s been morphing its local business directory into a Yelp rival, but Google Hotpot is the most obvious offensive yet.

The big problem with Google’s local results, up until now, is their reliance on reviews from other Websites. Sure, Google has its own ratings and reviews, but for any given business, links to Yelp, UrbanSpoon and other sites are more prominent. And rightfully so; those sites have far more user participation than Google does on its own.

Hotpot is an attempt to build Google’s review database a lot faster, while also making it more social. Continue Reading →

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Google Place Search is No Yelp Killer (But Maybe That’s Not the Point)

Posted by Jared Newman on October 28, 2010 at 7:56 am

Google Places is getting a kick in the pants with more information delivered automatically in search results.

The newly-announced Place Search will be part of standard Google search. When the engine thinks you’re looking for local information, it returns mostly local businesses as results. Google already does this to some extent, but only in a small bubble of listings next to a local map. The new results have longer descriptions and review snippets, and when you scroll down the page, the little map follows along in your browser window. (Place Search is rolling out over the next few days, but you can see a preview here.)

Google is also adding a “Places” link in the left sidebar, should you want to see only local results. This comes in handy when searching for a specific menu item or attraction, like “foosball,” which might not trigger Place Search on its own.

Continue Reading →

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Yikes, Yelp is Gaining on Citysearch

Posted by Jared Newman on September 3, 2009 at 4:35 pm

In the battle to tell people where to go and what to eat, Yelp is quickly turning the tables on the incumbent Citysearch.

TechCrunch’s Eric Schonfeld reports that Yelp’s U.S. traffic has grown 80 percent over the last year, to 8.6 million unique visitors in July. Citysearch is still ahead with 15.4 million unique visitors in July, but it’s not growing.

That spells trouble for Citysearch, because Yelp is only going to get better as more people use the site.

This isn’t a perfect analogy, but I see Yelp as the Wikipedia to Citysearch’s Encyclopedia Britannica. Sure, both sites contain user ratings and reviews, but Yelp is almost entirely powered by them (scandals aside), while Citysearch remains anchored by editorial hands. Visit a restaurant page on Citysearch, and the first description you see will be from “The Editor.” Go to Yelp, and you’ll get snippets of user reviews, highlighting the menu items that are mentioned most.

Yelp’s community focus provides an immediate impression of the business by consensus. Often times, I need only glance at a restaurant review on my iPhone to know if the place I’m standing in front of is worth going inside, and what item is the best on the menu. This experience only improves when more people are contributing to the discussion.

A restaurant reviewer might protest, arguing that consensus is no way to judge a restaurant or business. That’s a valid point, but Citysearch doesn’t provide in-depth reviews, either. (Who is “The Editor,” anyway?) The result is a lack of identity compared to Yelp’s strong sense of community.

Citysearch executive Kara Nortman tells TechCrunch that it’s got some new strategies in store, such as a “neighborhood platform” that will be filled with “trusted content.” I’m not sure what that refers to, but I’m guessing Citysearch will try to pride itself on information that’s more reliable than Yelp’s.

The only problem is that Yelp is growing more reliable every day. I don’t need a trusted advisor to tell me what to eat at a restaurant when there are hundreds of people who are already saying the same thing.

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Yelp Adds Augmented Reality

Posted by Harry McCracken on August 28, 2009 at 7:54 am

Yelp Logo Augmented reality–the process of overlaying computer-generated information and imagery on live video–is as good a candidate as any for tech buzzword du jour, and it’s come to the iPhone. As Robert Scoble discovered, the new version of the Yelp application contains an Easter Egg: Shake your iPhone 3GS three times (hard!) and it unlocks a new feature called Monocle.

Moncole uses the 3GS’s camera and compass to let you point the phone at a locale and see Yelp listings for nearby businesses bobbing along on top:

Yelp Monocole View

It’s a neat effect, although I’m not sure if it offers any real advantage over a more traditional map view–the Yelp listings are small enough that they’re tough to tap with your finger, and they don’t make clear where the establishment in question is. And as you can see, some of them even get covered up.

As ReadWriteWeb has reported, other existing iPhone apps are adding augmented reality, too. It’s a cool idea even if the first killer app hasn’t arrived, and you gotta think we’ll see increasingly sophisticated use of it. Me, I want to be able to aim my camera at a person I don’t quite recognize and be reminded who they are…