By Ed Oswald | Tuesday, September 23, 2008 at 3:36 pm
You’d think T-Mobile would have learned from all the hubbub surrounding the Comcast bandwidth throttling mess, and Rogers’ fights with Canadian customers over its paltry iPhone 3G plans. Customers want their data, and they want it unlimited and unfettered. But maybe they haven’t gotten the memo.
Fine print on the carrier’s page for the device may give some pause, especially for the heavy data users among us.
“If your total data usage in any billing cycle is more than 1GB, your data throughput for the remainder of that cycle may be reduced to 50 kbps or less. Your data session, plan, or service may be suspended, terminated, or restricted for significant roaming or if you use your service in a way that interferes with our network or ability to provide quality service to other users.”
While of course the company is well within its rights to attempt to keep service available for all of its users, the data limits stink. A majority of users will probably never make it to 1GB of data, I’ve been able to use 600MB easy in a month on my iPhone, and I know others who’ve used far more. Getting throttled, especially after I am paying a premium for faster data, would anger me quite a bit.
I’ve done a search through AT&T’s policies for the iPhone and cannot find a similar policy for the iPhone. When Canada’s Rogers came out in July with its meager data plans which capped data at 1GB (that is for data included in the plan), they were rightly criticized for it.
One thing is for sure — T-Mobile shouldn’t be advertising this as an “unlimited 3G data,” because technically that isn’t true true. I guess it remains to be seen how aggressively they’ll police this. Don’t be surprised if users begin to complain quite vocally if the carrier has a heavy hand.
We’ve got a request in for official comment, and we’ll update this post if and when we hear back.
September 23rd, 2008 at 11:29 pm
T-Mobile does exactly the same thing for its iPhone plans in Germany and they do not care about complains too much.
September 27th, 2009 at 3:28 pm
I’ve recently noticed that T-Mobile has been throttling certain websites such as. Rapidshare.com Megaupload as well as the Russian social networking site Vkontakte.ru