By Harry McCracken | Friday, December 30, 2011 at 12:47 pm
In the wake of bad press, angry customers, and government concern, Verizon decides not to charge a $2 fee for one-time online payments after all. My gut reaction on Twitter:
When Verizon says it won't charge $2 for online payments, it's saying it'll get $2 out of you in some less obvious manner. Some victory.
— Harry McCracken (@harrymccracken) December 30, 2011
December 30th, 2011 at 1:01 pm
Honestly, Harry, I’d rather they just raise their core prices $2. What really irks me are convoluted add-ons, as well as anything labeled a “convenience fee”.
December 30th, 2011 at 3:30 pm
People should vote with their feet if they don't like the fee. That ALWAYS gets a company's attention.