Author Archive | Harry McCracken

Eric Schmidt Disappears From the Apple Board

schmidtdisappearsAfter three years as a member of Apple’s board, Google CEO Eric Schmidt is stepping down. “Eric has been an excellent Board member for Apple, investing his valuable time, talent, passion and wisdom to help make Apple successful,” Steve Jobs is quoted as saying in an Apple press release. “Unfortunately, as Google enters more of Apple’s core businesses, with Android and now Chrome OS, Eric’s effectiveness as an Apple Board member will be significantly diminished, since he will have to recuse himself from even larger portions of our meetings due to potential conflicts of interest,” Steve Jobs is quoted as saying in an Apple press release. “Therefore, we have mutually decided that now is the right time for Eric to resign his position on Apple’s Board.”

The news comes the Monday morning after it became public that Apple had rejected Google’s Google Voice application from the iPhone App Store, a development that the FCC wants to know more about. The timing is intriguing even though that ongoing minidrama might well have developed even if Apple and Google weren’t OS competitors. But it’s also evidence of just how fast Google’s ambitions have expanded that it was as recently as three years ago that it sounded logical for a Google representative to sit on Apple’s board at all.

There’s no reason why Schmidt’s exodus will necessarily usher in an era of fierce rivalry between the two companies. But it’ll surely have some impact on their relationship, and not just in the areas of phone and computer operating systems which Jobs references in the press release.

Google’s mission statement famously refers to organizing the world’s information and making it universally accessible and useful–and for awhile now, I’ve wondered if it was mere coincidence that it steered clear of organizing the world’s music or otherwise engaging in businesses that competed directly with Apple’s iTunes Store. (Google did try to sell video content for awhile, but it turned out to be a short-lived experiment.) May Schmidt’s disappearance from the Apple board usher in an era in which Google enters even more of Apple’s businesses without blinking. That sort of healthy competition would surely benefit consumers more than the last three odd years of Apple/Google coopitition have.

5 comments

Nine Reasons RadioShack Shouldn’t Change Its Name

Radio Shack Catalog

[UPDATE: RadioShack has released a press release about all this, and I still can’t tell if it’s changing its name or not.]

Funny thing about RadioShack: I’m not sure if I’ve been inside its stores more than a dozen times over the past seven or eight years…and yet I still feel proprietary about it. The company’s TRS-80 microcomputers were what got me interested in technology in the first place. In college, I was a frequent customer of the location on Commonwealth Avenue in Boston, the oldest remaining store in the chain. I live about a mile from a RadioShack, and as I think about it, I believe I’ve either worked or lived within a mile of a RadioShack for the majority of my life. Which is nothing exceptional; the company is as omnipresent as any business that doesn’t sell hamburgers, chicken, donuts, or coffee.

Tonight, rumor has it that RadioShack is planning to change its branding to The Shack. I dunno if it’s true–the scuttlebutt that Pizza Hut was going to become The Hut turned out to be overblown–but there’s already a page on RadioShack.com with the slogan “Our friends call us The Shack.” If the 88-year-old electronics retailer is indeed dumping its name, I think it’s a bad idea, and I’m pretty sure I’m not just being resistant to change. After the jump, nine arguments against the new identity.

Continue Reading →

87 comments

The Feds Look Into Apple’s Google Voice Rejection. Good!

Uncle SamPeople keep saying that there’s no court of last resort when Apple rejects an iPhone application. Heck, nobody can even demand that Apple explain its actions. But the one guy who can order even Steve Jobs around is Uncle Sam. And the FCC is now looking into Apple’s refusal to release Google’s Google Voice application on the iPhone App Store. It wants to know why Apple rejected the app, what role AT&T played in the decision, and what the situation has been with other Google apps.

I know I’d like to use the Google Voice app on my iPhone. I know that I believe Apple’s app approval process should be less restrictive and more open. But I’m not a lawyer–and I don’t know whether Apple’s actions to date violate any laws or FCC regulations. Neither does the FCC presumably, which is why it’s written letters to Apple, AT&T, and Google to collect information.

I’m enough of a libertarian that I don’t reflexively want the federal government deciding how Apple should run its application store. But I’m also a believer in competition–and so I think it’s important that we know if AT&T was involved in Google Voice’s rejection, and if so, if the FCC considers that to be acceptable behavior. Telecommunications remains a rather heavily-regulated industry for a reason, after all.

Of course, the happiest possible outcome from all this is obvious: Apple could save itself some potential legal headaches by approving the Google Voice application without being forced to do so. Is there an iPhone owner on the planet who would be displeased with that outcome?

[UPDATE: TechCrunch has published copies of the FCC’s letters to Apple, AT&T, and Google.]

13 comments

Toshiba’s Mini NB205 Netbook: The Technologizer Review

Toshiba Mini NB205When Toshiba announced its first netbooks last month, it said that it had waited to start selling inexpensive little notebooks in the U.S. until it felt like it could do them justice. I’ve just spent time using the Mini NB205–which Toshiba likes to call a mini-notebook rather than a netbook–and found that it’s indeed one of the most highly-evolved netbooks to appear to date. There’s nothing spectacularly new or different about its design or specs, but it’s a pleasing machine that doesn’t feel compromised 0r chintzy, and there are multiple areas in which Toshiba erred on the side of doing things right rather than doing them cheap.

The Mini NB205-N312BL I reviewed lists for $399.99 and sports the components and features you’d expect to find in a current $400 netbook: a 10.1-inch screen with 1024-by-600 resolution and LED backlighting, a 166-MHz Intel Atom N280 CPU, 1GB of RAM, a 5400rpm 160GB hard drive, 802.11G Wi-Fi, Ethernet, Bluetooth, three USB ports, an SD slot, VGA output, a Webcam, and a six-cell battery. And oh yeah, it runs Windows XP Home SP3.

The $399.99 version of the Mini is available in blue, brown, pink and white; all versions have two-tone cases and a bit of texture to the plastic on the lid. They’re among the slickest-looking netbooks at their price point. (There’s also a $349.99 version with a black case, a more basic keyboard, and no Bluetooth; I’d spring for the extra $50 for the top-of-the-line version.)

Continue Reading →

12 comments

Windows 7 Family Pack: Now You See It, Now You Don’t

Family PackMicrosoft has finished up announcing pricing details for Windows 7 by disclosing the cost for the three-user Windows 7 Home Premium Family Pack and for Windows Anytime Upgrades. (The latter option lets you the unlock features from higher-end versions of Windows.)

The Family Pack will go for $149.99, or $50 per user– $10 more per user than Apple’s five-user Leopard Family Pack, but an attractive deal considering that three stand-alone copies of 7 Home Premium list for $359.97. But the odd thing is, the Family Pack isn’t so much a new version of Windows as a limited-time sale. The Microsoft blog post says it’s be available “until supplies last.” (I think they mean “while supplies last” or (“until supplies run out,”) but you get the idea.)

Microsoft’s entitled to charge whatever it wants for Windows, but it’s a shame that it’s not making the extremely appealing idea of buying Windows in bulk at a discount into a permanent option for its customers. If Apple is able to do it, why not Microsoft? And the notion of doing it with no well-defined deadline smacks of infomercial hype. (If supplies run out, I suspect Microsoft could crank out some more copies if it chose.) We don’t know whether supplies will run out halfway through October 22nd, Windows 7’s launch date, or whether copies will still be plentiful on October 22nd, 2010.

Meanwhile, pricing for Windows 7 Anytime Upgrades involves a complicated matrix of original Windows 7 versions and upgrade versions. It makes my head hurt just to think about it, but ZDNet’s Ed Bott has done the math and says that Microsoft will gouge people who move from Windows 7 Professional to Windows 7 Ultimate Edition. Ultimate has very few features that aren’t in Professional, and Microsoft has said that only a “small set” of customers will want it. So maybe it’s just discouraging people from performing an unnecessary upgrade by making the pricing unattractive…

6 comments

We’re From Microsoft, and We’re Here to Help You

Windows 7 LogoMicrosoft’s Alex Kochis has blogged about this week’s compromising of a Lenovo key for Windows 7 activation, which allowed hackers to activate unauthorized copies of Windows 7. He says that Lenovo’s customers won’t be affected when they buy Windows 7 PCs, but that Microsoft will “seek to alert” people running copies of Windows 7 that have been hacked with the leaked key.

Kochis also says this:

Our primary goal is to protect users from becoming unknowing victims, because customers who use pirated software are at greater risk of being exposed to malware as well as identity theft. Someone asked me recently – and I think it’s worth noting here — whether we treat all exploits equally in responding to new ones we see. Our objective isn’t to stop every “mad scientist” that’s out there from dabbling; our aim is to protect our customers from commercialized counterfeit software that impacts our customers’ confidence in knowing they got what they paid for. That will continue to be our focus as we continue to evolve our anti-piracy platforms, and respond to new threats that we see emerge in the future.

Really? The primary goal of Microsoft’s copy-protection technologies is to prevent people from unwittingly buying pirated copies of Windows? The impact that piracy has on Microsoft’s wallet is apparently a secondary issue–one that’s not even worth mentioning in this post or on this page about the “Windows Genuine Advantage” program.

As I’ve often said, Microsoft is entitled to protect its intellectual property, and nobody is entitled to get Windows without paying for it. I buy the idea that one reason to avoid using pirated copies of Windows–either knowingly or unknowingly–is because it can be dangerous. And I acknowledge the fact that Microsoft has done a good job of fixing earlier aspects of activation that caused hassles for paying customers.

But I still don’t understand why all discussion of Windows Activation and other Microsoft anti-piracy technologies can’t begin with the honest disclosure of one simple fact: They exist to prevent people from stealing Microsoft software. If Microsoft took that approach rather than devoting 98% of its communications about copy protection to insisting that they exist mostly to help Microsoft customers, it would make me take its efforts more seriously, not less so.

With Windows 7,  Microsoft is planning to rename the patronizing “Windows Genuine Advantage” program to the much more straightforward Windows Anti-Piracy Technology. Wouldn’t that provide a good opportunity to usher in a new era of grownup-to-grownup communications about its copy protection efforts?

3 comments

The No-Google-Voice-on-iPhone Uprising Continues

TechCrunch’s Michael Arrington says (in a post that’s loading only sporadically for me) that he’s dumping his iPhone for a T-Mobile myTouch 3G over Apple’s rejection of Google’s Google Voice app. Developer Steven Frank is similarly irate. Six Apart’s Anil Dash is calm but concerned.

I’m glad to see that discontent over the Google Voice situation hasn’t died down yet. If Apple continues with the secretive and capricious attitude it’s had towards app approval long enough, the day is going to come when it makes a move that angers enough people that it’ll have to reassess its practices. If the Google Voice situation turns out to be that tipping point, it’ll be good news for iPhone users–and, I’m convinced, for Apple itself in the long run. There are certainly countless examples of consumers forcing companies to do things that are in the companies’ best interest–call it the New Coke Backlash phenomenon. And even Apple usually responds when enough of its customers are seething.

I remain enough of an optimist to believe that Apple will get all this right sooner or later. I even think it’s possible that it’s listening to the discontent right now and will decide to let the Google Voice app onto the App Store after all in the not-too-distant future.

7 comments