Research firm Forrester has conducted a survey that supposedly reveals that consumer interest in Windows-based tablets–once quite high–is now tanking. Forrester is concluding that Microsoft has therefore missed the opportunity to compete strongly with the iPad, since the first serious Windows-based tablets won”t show up until sometime next year when Windows 8 ships.
If I were a Microsoft honcho, these results wouldn’t worry me much, for several reasons…
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Office on the iPad?
Matt Hickey of The Daily is reporting that Microsoft is working on a version of Office for the iPad. His story isn’t the most compelling piece of writing and reporting I’ve ever read–he calls OS X “iOS” at one point and seems overly confident that some of his assumptions are likely true, such as the apps costing about $10 apiece.
I hope the rumor–which has existed as a bit of idle speculation for a long time–is true. It would be a smart, self-confident move on Microsoft’s part to reach out to all those iPad users rather than deny them a useful product in hopes of forcing them to buy Windows tablets. And even though there are scads of iPad productivity apps already, I haven’t found one I’d kill for: a word processor with an excellent user interface, a sophisticated word-count feature, support for hyperlinking, and built-in Dropbox capability. If Microsoft were to release a version of Word that did all that, I’d pay a lot more than ten bucks…
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Why Walmart’s Netflix Settlement is Worthless (Twice Over)
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f you received an email recently telling you that you would be receiving a Walmart gift card or cash equivalent as part of the corporation’s settlement in a class action lawsuit alleging that Walmart and Netflix illegally worked together to fix DVD rental or purchase prices, then I’m afraid there’s some bad news: It probably won’t amount to enough to rent a DVD (or buy a coffee, for that matter), and there’s no more where it came from.
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Once Again, the Kindle is Selling Like an Unspecified Number of Hotcakes
The new Amazon.com Kindles–the Fire and Touch–are out, and Black Friday has come and gone. Amazon is delighted with how well they sold:
“Even before the busy holiday shopping weekend, we’d already sold millions of the new Kindle family and Kindle Fire was the bestselling product across all of Amazon.com. Black Friday was the best ever for the Kindle family – customers purchased 4X as many Kindle devices as they did last Black Friday – and last year was a great year,” said Dave Limp, Vice President, Amazon Kindle. “In addition, we’re seeing a lot of customers buying multiple Kindles – one for themselves and others as gifts – we expect this trend to continue on Cyber Monday and through the holiday shopping season.”
Four times last year’s sales, eh? Impressive! But we don’t really know how impressive, since Amazon never disclosed how many Kindles it sold last year. The company keeps bragging about its e-reader sales without ever mentioning numbers.
2010 example:
“We’re grateful to the millions of customers who have made the all-new Kindle the bestselling product in the history of Amazon — surpassing Harry Potter 7,” said Jeff Bezos, Amazon.com founder and CEO. “We’re seeing that many of the people who are buying Kindles also own an LCD tablet. Customers report using their LCD tablets for games, movies, and web browsing and their Kindles for reading sessions. They report preferring Kindle for reading because it weighs less, eliminates battery anxiety with its month-long battery life, and has the advanced paper-like Pearl e-ink display that reduces eye-strain, doesn’t interfere with sleep patterns at bedtime, and works outside in direct sunlight, an important consideration especially for vacation reading. Kindle’s $139 price point is a key factor — it’s low enough that people don’t have to choose.”
2009:
Amazon.com, Inc. (NASDAQ:AMZN) today announced that November is already the best sales month ever for Kindle, even before Cyber Monday. Kindle continues to be the most wished for, the most gifted, and the #1 bestselling product across all product categories on Amazon. The latest generation Kindle – just released in October – is $259 and available for immediate shipment today at www.amazon.com/kindle.
Earlier in 2009:
Amazon.com today announced that more new generation Kindles were ordered in the first four weeks of availability than in the same timeframe following any other Kindle launch, making the new Kindles the fastest-selling ever. In addition, in the four weeks since the introduction of the new Kindle and Kindle 3G, customers ordered more Kindles on Amazon.com and Amazon.co.uk combined than any other product, continuing Kindle’s over two-year run as the bestselling product across all the products sold on Amazon.com. The new Kindles started shipping to customers today–two days earlier than previously announced.
…and so on. Always with the triumphant claims about best-sellerhood, but never any specific figures that would allow us to judge for ourselves.
When I wrote about this before, I wondered why Amazon wasn’t forthcoming with hard data. At the time, I thought maybe it was because e-readers were a relatively small product category compared to blockbusters like the iPod. Perhaps Amazon didn’t want to point that out. But with the arrival of the Kindle Fire, I’m dying to know something very specific: How do its sales compare to those of the iPad?
Apple doesn’t always disclose sales figures for its products. As far as I know, though, it doesn’t issue press releases trumpeting their success without large numbers to back up the bragging. For instance, we know that it sold 300,000 units of the original iPad on its first day. But we don’t know whether the Kindle Fire sold in that ballpark, or much less. (I’m assuming we would know if it outsold the iPad. But maybe not.)
I can’t think of anything comparable to Amazon’s ongoing celebration of Kindle sales without any disclosure of what they actually are. It’s clear that Kindles sell well. But until the company fesses up, I’ll always have the sneaking suspicion that they might not be selling quite as well as some people think.
Or as Steve Jobs put it in a 2009 interview with David Pogue, “Usually if you sell a lot of something, you want to tell everybody.”
[Image courtesy of Bigstock.]
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In Which I Bid Flash Adieu
For awhile now, I’ve been battling some maddeningly persistent, mysterious technical gremlins that have infested my MacBook Air. The machine would work just great. Then, without warning, it would get miserably slow–the cursor would turn into a spinning beach ball, apps would refuse to respond either briefly or until I rebooted, and the fan would go on full-blast.
I repaired the solid-state disk using Apple’s Disk Utility. I cleared my caches. I blamed my browser and switched to another one. (At various points, I’ve used Safari, Chrome, and, most recently, Firefox as my primary browser.) Some of these tactics seemed to help–emphasis on “seemed”–but they didn’t resolve the situation permanently.
When the Mac was in one of its moods, it was no fun at all. That’s one reason why I’ve found myself using my iPad 2 (equipped with a Zagg keyboard) more often than the Air over the past three months. But I never stopped wanting the Mac to work better.
Then it struck me. The iPad, unlike any Mac or Windows PC I’ve ever used, is pretty much bulletproof. It doesn’t get bogged down. It has no equivalent of the spinning beach ball. Even its worst technical problems can almost always be fixed by powering it down.
And–in case you hadn’t heard–it doesn’t run Adobe’s Flash. New Macs don’t come with Flash, but I reflexively installed it on mine.
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Netbooks: The Beginning of the End
Back in 2008 and 2009, I spent a lot of time defending netbooks. (At the time, PC makers were selling them by the boatload–but also kept saying they were lousy products which would surely go away soon.) Netbooks are still with us, and still have their place. But it looks like one big manufacturer–Samsung–might be giving up on them, at least if you define netbooks as laptops that have low-end processors and screens that are no bigger than 11″ or thereabouts.
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Google+ Gets the TV Treatment
For my CNET blog, Challengers, I wrote about Google’s television ad for Google+, and the prospects for its social network in general:
Google+’s best shot at success involves it becoming indistinguishable from Google. Instead of being a place, it can be the social glue that ties together Google’s search engine, Gmail, Google Apps, and scads of other services that hundreds of millions of people already use. If Google figures out how to make its whole dang world feel like a Facebook competitor, it’ll be a big deal.
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30 Reasons I Choose to Ignore Black Friday
Happy day after Thanksgiving! Back in 2008, I explained–at length–why I abstain from Black Friday madness.
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Mango Musings
Happy Thanksgiving! If you’re not eating Turkey and have a spare moment, check out my story on Windows Phone 7.5 “Mango” over on TIME.com. It’s certainly the best mobile operating system that very few people use…
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Samsung Taunts Apple
Behold Samsung’s new commercial for the Galaxy S II:
It’s a pretty clever ad–certainly more so than most that make fun of Apple, and even if its claims about 4G are questionable–and if it ticks off iPhone owners, that’s apparently OK. In an interview with Steve Kovach of the Business Insider, Samsung marketing honcho Brian Wallace says that the company isn’t actually trying to convince iPhone owners to switch to Galaxy phones. It’s addressing users of other Android handsets, and using Apple fans as a target of satire.
Side note: All ads that mock Apple do so based on the notion that the company’s customers are style-obsessed young people. I’ve come to think of this as the Unicorn Tears theory. And I don’t think it bears much resemblance to the reality of Apple’s user base.
I’ve stood in lines to buy new Apple products. I’ve waited at the Apple Store to talk to a Genius. I’ve done a lot of observing of Apple customers, and while it’s possible that the company’s customers include more style-obsessed young people than average, I don’t think such folks dominate. Mostly, the Apple customers I’ve seen look like America. They’re young, old, hip, square, smart, clueless, pretty, ugly, admirable, alarming, and–like people in general–what former New York City Mayor David Dinkins used to call a gorgeous tapestry…