Tag Archives | AT&T

I Suddenly Qualify for a Subsidized iPhone!

A few weeks ago, MobileCrunch blogged that some of its readers’ AT&T upgrade eligibility had shifted to June, a shift that would allow them to buy a theoretical iPhone that might conceivably be released this month at the lowest subsidized price. When I mentioned that, AT&T told me it was nothing out of the ordinary.

Now AppleInsider is saying that folks are noticing they’re eligible for a new iPhone with subsidy. And this time, one of those people is me. A few days ago, my AT&T account said I could get the full discount in November. Now–boom!–I’m entitled to it right now, assuming I’m willing to extend my contract and pay an $18 fee.

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Okay, AT&T Customers–What Plan Will You Choose?

Yesterday I asked you what you thought of AT&T’s new, no-longer-unlimited data plans. The majority of poll respondents think they’re bad news, either short-term or over the long haul.

The most meaningful opinions about the shift will come from those of us who are currently paying AT&T $30 a month for unlimited smartphone data. We’ll all get to vote on the change with our pocketbooks–by either choosing to grandfather ourselves into the unlimited plan or opting to switch to one of the cheaper, limited offerings.

So this silly little poll is for current AT&T 3G smartphone (iPhone or otherwise) owners:

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PCMag's Wireless Tests: AT&T on Top

PCMag.com’s Sascha Segan has an ambitious and impressive story up based on tests of wireless data in eighteen cities. It’s similar in overall goals to the one that PCWorld published back in February. But this one has some twists of its own–it covers more cities and includes Sprint’s 4G network and regional carrier Cricket as well as the national providers.

As with the PCWorld tests, PCMag’s have AT&T as the clear overall winner, with download speeds that trounce everything but Sprint’s still-not-widely-available 4G network. AT&T didn’t do as well in the “Consistency” tests, however, which would tend to confirm the theory that AT&T’s 3G network is extremely zippy…when it’s working well. Still, I feel like everyone who declares that it’s a well-known fact that AT&T’s network sucks should be forced to read reports like this one.

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More Flat-Rate Data Nostalgia

Back in 1996, AT&T shook up the Internet access business by giving consumers all the data they could consume for one low price:

AT&T OFFERS CUSTOMERS ONE-YEAR FREE INTERNET TRIAL, FLAT MONTHLY RATE FOR UNLIMITED INTERNET ACCESS.

NEW YORK–(BUSINESS WIRE)–Feb. 27, 1996–AT&T today announced dial-up availability of AT&T WorldNetSM Service, with a special trial offer that gives AT&T residential customers unprecedented free access to the Internet for the next year, and a flat monthly rate of $19.95 for unlimited access by all AT&T customers.

The company began taking orders today for the service, which will be available March 14.

Under the trial offer, AT&T consumer long-distance customers who enroll in AT&T WorldNet Service in 1996 get their first five hours of Internet use a month free for a year, with no minimum subscription fee.

There are competitive rates for non-AT&T consumers as well. (See the attached AT&T WorldNet Service Price Sheet for a list of pricing plans, including access charges.)

“The company that brought everyone the phone now will bring the Internet to everyone,” said AT&T Chairman Robert E. Allen. “We believe the Internet will make communities more cohesive and businesses more competitive when it extends beyond the small percentage of people who use it today.”

AT&T will market the service to its 80 million residential customers and 10 million business customers as part of the company’s strategy to offer innovative packages of local, long-distance, wireless, online and entertainment services.

“Now every one of our consumer and business long-distance customers has an easy way to try the Internet,” said Tom Evslin, vice president of AT&T WorldNet Service. “AT&T WorldNet Service is the Internet the way you’d expect it from AT&T — safe, fun and easy to use. We’re so convinced that this is what our consumer customers have been waiting for that we’re happy to have them try it free for a year.”

AT&T business customers who find the Internet to be a critical piece of their marketing and customer service processes will appreciate AT&T’s flat monthly rate of $19.95. They will no longer have to count minutes or connection times whenever they want to check e-mail, get a stock quote or gather information from a customer’s, competitor’s, or supplier’s web site.

AT&T WorldNet Service has been available to connect businesses’ local area networks to the Internet since September. With the service announced today, customers will be able to dial into the Internet through regular phone lines easily and reliably, anywhere and anytime.

AT&T WorldNet Service includes world-class, 24-hour, toll-free hotline service staffed by experts to answer users’ questions. AT&T plans to manage the addition of subscribers and capacity to avoid overburdening the Internet, and to help ensure the reliability and quality of AT&T’s service and customer support.

The service also includes a whole new “front door to the Internet” — directories and topical areas to help people find useful information, guided tours for newcomers, navigational aids for users of all skill levels, and electronic mail. To help subscribers navigate the Internet, an AT&T-branded version of the Netscape Navigator browser software, from industry-leading Netscape Communications Corp., is available to subscribers at no extra charge.

With available software that can also be easily downloaded, parents will be able to block access to portions of the Internet they regard as unsuitable for their children.

As previously announced, AT&T WorldNet Service customers who charge the service to their AT&T Universal Card will not be held financially liable for fraudulent charges by unauthorized users if their account number is compromised while using the service to make purchases on the Internet.

“AT&T WorldNet Service can make the Internet as useful for communications as the telephone, and as indispensable for shopping as an 800 number,” Evslin said. “And our fraud protection and the available parental controls can make the Internet like a family’s local library, or the shop down the street.”

AT&T announced the availability of AT&T WorldNet Service at New York’s Brooklyn Diner to showcase the service’s friendly atmosphere and colorful “smorgasbord” of information.

The service can be accessed from home, the office or the road, and has something to offer subscribers whether they’re working or relaxing. The “AT HOME” section features sites focused on topics like leisure, education and family. The “AT WORK” portion points to business news sites, investment information and other topics of professional interest.

AT&T WorldNet Service also includes an Internet Exploration Station, a menu of theme areas such as art, music, games and gardening for family entertainment and education; a powerful search engine that allows even the most casual computer users to quickly and easily locate the information they want; and a directory that lets subscribers preview any of 80,000 World Wide Web sites before spending time to access sites.

Subscribers can dial into AT&T WorldNet Service with a personal computer and modem at speeds up to 28.8 kilobits per second, allowing them to download large stores of information, color photographs and graphics quickly.

For more information, customers may call 1-800-WORLDNET, or visit AT&T WorldNet Service’s home page at http://www.att.com/worldnet. -0-

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Unlimited Data: Let the Nostalgia Begin!

Here’s Steve Jobs back in January, extolling the “breakthrough” pricing that would let iPad buyers get all the wireless data they wanted for $29.99 a month. Turns out that the breakthrough will have come and gone in less than six weeks.

The end of flat-rate data has different implications for the iPad than for smartphones, because Apple’s tablet is (among many other things) a cool portable Internet TV. AT&T’s press release on its new pricing tiers gives example usage for the new $25/2GB plan that includes four hours of streaming video, along with Web surfing, e-mail, and other tasks. Plenty for many people, I’m sure, but anyone who planned to feast on ABC, Netflix, and other video sources over 3G–and who isn’t already grandfathered into the old plan or prepared to buy an iPad before Monday–will be out of luck.

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AT&T Data Plans Get a Major Makeover, iPhone Tethering Coming Soon

Verizon Wireless’s Lowell McAdam keeps saying that the wireless industry will move towards “buckets” of data rather than unlimited pricing. AT&T Wireless is proving his point today: The company is going to phase out its current $30-a-month unlimited data for smartphones in favor of new, cheaper pricing plans with monthly caps on data usage and a tethering option (yes, even for iPhones).

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Is Tethering Finally Coming for AT&T iPhone Users?

After promising that tethering would arrive for iPhone users all the way back when iPhone OS 3 was released, a new option in iPhone OS 4 Beta 4 seems to suggest that AT&T will finally get on the ball this summer following the official release of the OS.

MacRumors is one of several sites to publish screenshots of a new option within the Network section of iPhone’s settings which seem to suggest tethering will finally be a reality. Tapping “Set Up Internet Tethering” pops up a message stating that customers can either call or visit AT&T’s website in order to set up the feature.

Gregg Keizer at Computerworld contacted AT&T to ask about the status of tethering, but got nothing more than the that company had “nothing new” to share. Confusing, if you ask me. Why can’t the carrier just come clean on its plans? We’ve only been waiting for a year now, no?

It’s not like AT&T doesn’t do tethering at all–if you have a Blackberry, you can add the functionality to your plan for an extra $30 per month.

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AT&T Upgrades: Business as Usual

MobileCrunch posted a story about apparent improvements in AT&T customers’ eligibility for phone upgrades yesterday–prompting me to wonder what policies would be in place for the next iPhone. AT&T spokesman Seth Bloom wrote me with more info: Despite what MobileCrunch noticed, there has been no change in the company’s policies, which give each customer his or her own upgrade date based on factors such as length of contract and payment history. The date is constantly updated, which is why a customer might notice it change over time.

Of course, this doesn’t reveal all about how much existing customers will pay for the next iPhone–that’s something Bloom wouldn’t address now. But no, the company isn’t fiddling with dates in preparation for its release.

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