Tag Archives | Privacy

Congress Wants Answers on Facebook's Data Disclosure

Facebook’s plan to give developers access to users’ addresses and phone numbers has not gone over so well with many, and now the heads of the House of Representatives’ Privacy Caucus want answers. The feature only lasted three days as the social networking site decided to suspend it pending a better (and less controversial) option.

In a letter to CEO Mark Zuckerberg, Representatives Edward Markey (D-Mass.) and Joe Barton (R-Texas) are asking for specifics on the plans. Among the questions are how this information would be shared and how the process was vetted, as well as asking for specifics on why Facebook ultimately decided to shelve the plan.

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Facebook’s Promising, Infuriating New Groups Feature

Facebook rarely fails to be true to its company culture, which is…well, let’s see: Facebook is like a bull that’s constantly breaking things in its own china shop, then repairing the damage after customers complain.

That sure seems to be true with its all-new Groups feature, which is designed to let members create small clusters of friends who can share information and photos, and otherwise interact. Groups can be private or public, and kind of feel like they let you create a Facebook of your own within Facebook.

They’re a swell idea, except:

  • Anyone can add any friend to a Group without permission, and the fact that second person is a member of the Group is public if the Group is public;
  • By default, you’ll get e-mail notifications from the Group, even if it’s a Group you didn’t want to belong to in the first place.

End result: You can find yourself a member of a Group you have absolutely no interest in, or would actively prefer not to be part of. You may also find messages in your in-box from unwanted Groups, even if you’ve otherwise switched Facebook settings to minimize notifications. You can turn off Group notifications, but there’s no way to prevent yourself from being joined to Groups–the best you can do is to un-join yourself once you’ve discovered you’re an unwilling member.

The Business Insider’s Nic Saint has more on all this here. And Hillel Fuld rants about these and other Groups issues in this post.

Facebook could instantly solve Groups’ issues by allowing other people to invite you to a group but not add you to it. I assume it’ll make that switch soon. But I’d love to understand the thought processes that lead the company to so frequently launch worthwhile new features in a way that’s bound to annoy a meaningful number of folks. I can’t quite tell if it’s bad at judging this still, doesn’t care, or likes to turn the knob up to 11 and then ratchet it down based on response from the public.

Odd side note: Groups were announced in a blog post by Mark Zuckerberg titled “Giving You More Control,” but the problem with them is that they don’t give you enough control…

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TRUSTe Introduces a Privacy Seal for Apps

Privacy-certification company TRUSTe, which has long issued seals of approval to Web sites that honor its list of best practices. Now it’s going to do the same thing for mobile apps and sites on all major phone platforms, via a new service called TRUSTe Privacy for Mobile. It’s already up and running in test implementations by Apartments.com, Breastcancer.org, GoDaddy, the Weather Channel, WebMD, and Yelp.

With traditional sites, folks are concerned about what happens to personal information such as their name, address, and credit-card info. On phones, they’re additionally concerned about what happens to details about their physical location–given that virtually every smartphone can determine where they are and hand that info over to apps.

TRUSTe’s mobile certification, therefore, includes rules such as requiring that a third-party application notify the user once that it’s going to use location information. (That turns out to be a halfway point between the required geolocation practices on Apple’s iOs–which are pretty restrictive–and Google’s Android–rather la–TRUSTe CEO Chris Babel told me.)

Apps that use TRUSTe’s certification (which starts at $3,000 a year) can incorporate a slick, simple guide that lets users check out their privacy practices with a few taps. Here’s a Web-based demo.

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One Big Reason Why Facebook Places Beats Foursquare: Clarity of Identity

So Facebook has begun rolling out Places, its answer to Foursquare, Gowalla, MyTown, and every other mobile service that lets you broadcast your location by checking into local businesses and other locations. So far, I have only partial access: I can see friends who have checked in, but can’t check in myself.

Until now, the location service I’ve used most often has been Foursquare. I have fun with it. But I’ve also found it frustrating in one major way which I believe Places will address–it’s often unclear just who people on Foursquare are.

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Inside Internet Explorer 8 Privacy

The Wall Street Journal’s privacy series (call it “Cookiegate”) continues with a fascinating look at Internet Explorer 8. According to reporter Nick Wingfield, IE’s designers initially wanted anti-third-party-cookie settings to be the default, but Microsoft executives involved in online advertising smashed that notion.

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Facebook, Done the Open Source Way

Four New York University students have mobilized to produce a decentralized and open source alternative to Facebook called Diaspora that they say will give users full control over their privacy.

Today, Software Freedom Law Center (SFLC) general counsel Karen Sandler told me that Diaspora was inspired by a lecture that Eben Moglen, director-counsel and chairman of the SFLC, gave in February. The organization provides legal services to open-source projects and organizations.

During his talk, Moglen cautioned that cloud computing has moved control over privacy far out of users’ hands, and that privacy laws vary from jurisdiction to jurisdiction. “The architecture is begging to be misused,” he said.

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Facebook Tests "Delete Account" Option

It appears that Facebook is finally getting the picture that when you want off the social networking service, you really want off. It appears that they’re finally getting the point — somewhat.

One of privacy advocates biggest gripes with Facebook is the fact that once you’re on the service, you’re pretty much locked in the service for life. That’s because instead of letting users delete their accounts directly, you could only “deactivate.”

(To be fair, there is a delete process in place currently for all users, but it was somewhat cumbersome.)

What this does is put the account in limbo — not deleting it, but making it invisible. If at a point in time you decide to come back, you simply reactivate and its like nothing ever changed.

The company has confirmed that is now testing a new feature called “Delete Account,” which is exactly what it says. Once you delete, everythings gone. As Brad McCarty at The Next Web points out however, Facebook’s terms of service still allow for the company to hold this information as it sees fit.

I’ll give Facebook the benefit of the doubt and say that it probably doesn’t want to hold this information, given doing so would likely create yet another negative backlash against the company who has already been raked over the coals for its actions.

Let’s hope I’m right.

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Privacy Groups Still Not Satisfied With Facebook

The issue of privacy has been nagging Facebook for quite awhile now, and it looks like advocacy groups are still not happy with the company’s progress in the space. In an open letter to CEO Mark Zuckerberg, the ACLU, the Electronic Frontier Foundation, and eight other groups are asking the site to do more.

“We are glad to see that Facebook has taken steps in the past weeks to address some of its outstanding privacy problems,” the letter begins. Among the recommendations is to give users more control over exactly which applications may access their information, as well as more control over how their information is shared with external sites.

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