Normally, I try to avoid writing open letters to anyone–they’re a pretty stale journalistic convention. But the two of you used an open letter to confirm that Nokia and Microsoft have agreed to a strategic partnership that will make Windows Phone the software foundation of Nokia’s smartphone strategy. So another open letter feels like an appropriate way to respond.
So here’s my initial advice, which, as with all open letters, I’m sure you’ve been eagerly awaiting…
Don’t apologize. Lots of people–such as this guy–think your partnership is destined to fail. Some compare it to famous lackluster partnerships of the past, such as commenter here who brings up Sears and Kmart. I’m not predicting success…but I also think it’s hasty to dismiss your game plan. Windows Phone isn’t a stinker–it’s a promising and distinctive mobile operating system, albeit one that needs more work. And Nokia still makes some of the nicest phone hardware in the business. I haven’t seen anyone propose an alternative strategy that sounds more logical. You’re making an intelligent gamble given the situation at hand.