Tag Archives | Twitter

I had a good time writing Ten Twitter Misconceptions, and I’m having an equally good time reading the comments on it–both the ones from Twitter enthusiasts and from those who remain skeptics. Some of the doubters, however, seem to be taking the story as me arguing that they should like Twitter. Other naysayers seem offended by the fact that some people like Twitter at all.

So maybe I should have added an eleventh mythconception to my list: The notion that there’s something wrong with disliking Twitter, or simply not being interested in it. I do think that some criticism of Twitter comes from people who just haven’t figured out how to make sense of it, With technology, as with everything else in life, it’s a good idea not to assume that something’s bad just because you don’t like and/or understand it.

But I’m proudly agnostic when it comes to technology, and don’t do missionary work on behalf of any product or service. (I’m always a bit befuddled when stuff I write about PCs and Macs inspires seething partisanship on either side–as far as I’m concerned, both Windows and Macs have their place…which, come to think of it, is probably why I use both.) If you don’t wanna use Twitter, that’s just fine with me. In fact, there’s no reason to bother with it unless it speaks to you.

(Okay, there is one reason to give Twitter a chance: Like a lot of worthwhile things, it’s an acquired taste. If you’d asked me about it during the first week I tried it, I would have mostly talked about how I didn’t understand its appeal. In fact, I stopped using it. But I’m glad I revisited it a few months later.)

Some of the tech thinkers I admire most are passionate advocates, such as Daring Fireball’s John Gruber (the smartest and most entertaining Mac fan you’ll ever encounter) and Robert Scoble (who won’t be happy until everyone on planet Earth likes FriendFeed as much as he does). Me, I’m happiest when the people I write for find technology that works for them, whatever it may be. And I’m tickled by the fact that the Technologizer community includes plenty of folks who cogently disagree with just about every word I write.

Boy, you can’t take your eyes off Twitter for even a few hours without falling behind. I’m late on reporting on the fact that Twitter tweaked its settings yesterday so that tweets that begin with an @username (so that they address that person specifically, like this one) no longer show up in the feeds of third parties who follow the person who wrote the tweet but not the one it’s addressed to.

The weirdest thing about the change was not the tweak itself so much as how Twitter cofounder Biz Stone referred to it as a “Small Settings Update” in the blog post announcing it. Biz said that the change reflected how people use Twitter, and that it was made because many users find it disjointed and confusing to see a tweet from someone they follow that’s addressed to a random third party. I don’t presume to think I know more about what the average Twitter user wants than Biz Stone does, but I do know for sure that one of my very favorite things about Twitter is coming in in the middle of conversations between someone I know (at least as a fellow Twitter user) and someone I don’t know. It may be the single best way to find interesting new people to follow–it sure beats using Twitter’s “Suggested Users” feature to find Mariah Carey–and it was startling to hear its abupt removal described as no big deal. (Actually, Biz pretty much celebrated its death–he called it “confusing and undesirable.”)

Lots of other Twitter users were as dumbstruck as I was. They tweeted up a storm of protest, and Biz responded with a blog post this morning acknowledging their ire (and suddenly saying that Twitter made the change in part for technical reasons, a factor he didn’t mention in the first post). And in a follow-up post this afternoon, he reiterated that technical issues forced the change, and that seeing @replies to people you weren’t following was confusing. But he did say that the company is working on building better sharing options, nd he did throw a short-term bone to unhappy users:

…we’re making a change such that any updates beginning with @username (that are not explicitly created by clicking on the reply icon) will be seen by everyone following that account. This will bring back some serendipity and discovery and we can do this very soon.

The thing is, this further adjustment leaves things in a more muddled state than they were in the first place: Users will now see some @replies to third parties they aren’t following, but not all of ’em.

As I write, this is an ongoing story–and one of interest only to Twitteraddicts, in case you couldn’t tell–but it leaves me thinking that nobody but nobody has truly figured out what makes Twitter Twitter. Including Twitter. As I said in Ten Twitter Misconceptions, it’s somehow wildly popular and profoundly misunderstood at the same time, in a way I can’t remember any other tech product or service ever matching.

Poor Twitter! It may be the hottest service on the Web, but it’s also profoundly misunderstood. Lots of people cheerfully admit they don’t get it. Others emphatically believe things about it that aren’t true. I encounter confusion over Twitter every day, especially in the real world as I chat with folks who have either never used it, or have tried it and then walked away. It also pops up on Twitter itself (where, incidentally, I’m @harrymccracken and a feed of all Technologizer stories is available at @technologizer).

I don’t claim to understand everything there is to understand about Twitter. (If you don’t understand that it’s impossible to fully understand Twitter…well, then you don’t understand Twitter.) I have, however, formed some strong opinions about what I call Twitter mythperceptions. After the jump, my stab at addressing ten of ’em.

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