Tag Archives | Twitter

What’s Your Favorite Tech Product of All Time?

Over on Twitter (where I’m @harrymccracken), I asked my pals to tell me what their favorite tech product they’d ever owned was. I got scads of responses–and while this wasn’t a contest, the iPhone/iPod Touch got more mentions than any other item. Take a look at the Tweets after the jump, then chime in by leaving a comment about your most-loved gizmo, gadget, PC, software, or service…

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Job Postings Suggest Twitter Looking to Generate Revenue

Twitter has long been derided by those interested in the financial side of tech as a money pit. The service really does not have a way to make money, although it was able to pull a profit this year thanks to content syndication deals with both Microsoft and Google. Thus several job listings on its website seem interesting considering the ever so common criticism.

Of the roughly two dozen listings, four include the word “monetization.” Those jobs would involve working on projects — seemingly as yet unreleased — which would give Twitter its much needed revenue stream.

Analysts told Reuters last week that its fairly likely that making money is a priority for the service in 2010. One analyst suggested that in order for Twitter to be successful in the long term, it has to start generating revenue in the short term.

Makes sense: you just can’t keep on losing money forever.

I am curious to see what Twitter does. We have seen that the company is open to some type of premium services, ones that would likely be sold to businesses. The commercial sector has increasingly turned to Twitter to supplement its customer service options, and going after these folks first seems like the most logical choice.

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Twitter Looks to Geotagging With Mixer Labs Buy

Twitter said late Wednesday that it had acquired Mixer Labs, a company specializing in geotagging services for applications. It appears that the company would use Mixer’s technologies to improve its own geotagging functionality that it just launched for developers in mid November, and something that many mobile Twitter clients had been doing long before the company jumped on the bandwagon.

Mixer’s GeoAPI is used in non-Twitter applications, and it appears that it will continue to be even under new management. “We will continue to give new API keys for GeoAPI.com,” Mixer Labs said in a blog post announcing the acquisition. Twitter founder Ev Williams also seemed to suggest that the company was looking to merge the two company’s efforts while maintaining Mixer’s already established customer base.

Geotagging is a nifty feature for the mobile tweeter, although Twitter’s current setup doesn’t really make it too useful. The only way a location can be given in a tweet is through the tweet itself. It would be nice if Twitter embedded this information into the message itself just like it does the client information (i.e. “posted 1 minute ago from web, etc.), and maybe that’s an initial first step with this.

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Twitter’s Profitable (No, Really.)

Oft-criticized for its lack of a business model that could actually make the company some money, Twitter may be able to shut up those critics for a bit. BusinessWeek has learned that the company will be able to post a small profit for 2009 thanks to the content deals it signed during the year.

It’s deal with Google was worth about $15 million, and with Microsoft for Bing about $10 million. Without actual data on the company’s operating expenses — it does not publicly release this information — BW is guessing expenses would run about $20-25 million. That means Twitter may actually have an ever-so-small profit this year.

Helping Twitter to achieve this feat was efforts at cost reductions. It’s text messaging offering which sent tweets to mobile phones were one of its biggest expenses — with Twitter very popular, the company was able to leverage this to get better deals on messaging rates.

It remains to be seen whether Twitter can remain profitable. Job one of course seems to be these content deals, the easiest way for the company to generate revenue. Plans to charge for commercial accounts is another way — tweeting is the new fad in customer relations — and advertising is another way.

Such changes may affect Twitter’s feel slightly as it becomes more commercial, however the current business model is not very sustainable. There’s just no way in it for the company to make money. Venture capitalists are in the business to make money, you know.

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Twitter Hacked

Twitter’s home page was replaced this evening by a message claiming to be the work of “the Iranian Cyber Army.” Then most of the site went down. At the moment, it seems to back up, but only sort of–I still can’t get into the status page and blog.  You gotta wonder whether Twitter’s doing everything it can to keep the site safe, and whether it’ll give us all the gory details on how this happened…

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Twitter Begins to Play Around With Business Accounts

Twitter has dipped its toe into the waters of business accounts on the microblogging service, saying Monday it would be allowing an account to be tweeted to buy multiple twitter accounts in the  near future. Called “Contributors,” those particpating would be given a small byline acknowledgement at the end of the tweet.

The service says the move allows businesses to make these corporate tweets more personable by letting the reader know who is behind the company. However, the new functionality is not ready for public consumption, so its release will only be limited to a select group of business users and partners. Use of Contributors after the beta period ends looks to be limited to business-centric accounts and partners, so no allowing your girlfriend to tweet for you when this is ready for prime time.

Contributors is apparently only one of several features that the company is working on, although it is not being specific on what the others may be. In any case, this seems a natural move for the company considering so many businesses are turning to the service in order to reach out to their customers.

While some may wonder why Twitter is seemingly stepping on the feet of its partners such as CoTweet, those partners are saying that’s not the case. In a blog post on Monday, CoTweet said that Twitter was committed to the success of its partner ecosystem and would not purposely do anything to disrupt those relationships.

“Businesses will continue to require functionality such as CoTweet’s advanced work flow and conversation history that allow them to engage in authentic, two-way dialogs with their customers and communities,” it argued. “There is a large area of opportunity between what Twitter will be offering and what businesses require.”

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Mysterious Random SMS Tweets: Still Mysterious!

Earlier today I blogged about widespread instances of folks getting random tweets delivered to them by SMS for no apparent reason. TechCrunch’s MG Siegler has written about the same issue, and notes that Twitter has acknowledged the problem. But it looks like Twitter hasn’t yet completely diagnosed the problem–it’s asking for people to post information on the mystery tweets they see, (As of a couple of hours ago, I was still getting them.)

Both MG and Twitter’s items indicate that some people are seeing the tweets online as well as via SMS, and MG says that some of the tweets are from users who have protected their accounts so their items are (theoretically) private. Oops!

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